Unemployed
CurrentMany years of experience with IT have given me a skilled knowledge of most aspects – IT support as well as servers and network has taught me the importance of a provincial organized and optimized organized Service Desk.Overall, a well-organized Service Desk supports the company and Customers productivity, innovation, and competitiveness by ensuring that technological challenges are managed efficiently and proactively.I am in my right element when I can improve the IT organization, with more structure and better processes, making sure that customers is getting as professional support when needed. My prolonged history with IT has given me the strength of seeing IT from many angles and the skills to communicate across various levels.As a manager, it is especially important for me to be connected to my employees and ensure that everyone is feeling well, has been seen and gets the opportunity to use their skills.I am a person who takes responsibility, is patient, and can work both cross-functionally, in teams, and independently.Personal strengths:▪Great service orientation▪Proactive and Initiative-driven.▪Curious and loves challenges.▪Dedicated.▪Thrives in a busy daily life, juggling many tasks.▪Flexible.▪Smiling.Professional strengths:▪Engaged and included manager.▪Strong sense of overview and process management.▪Extensive experience in both software and hardware.▪Many years of professional experience in the IT industry.▪Experience in both IT support and IT operations.▪ITIL certified.
