Catharine Machado Email & Phone Number

Atlanta, Georgia, United States

• Developed storytelling skills through creating stories about company members' behaviors and trends by analyzing data from various sources, enabling stakeholders to make informed decisions.• Conducted training sessions for multiple departments on utilizing reporting tools such as Tableau and MicroStrategy, empowering teams to independently generate actionable insights from data.• Developed and optimized reports for reconciliations, ensuring accuracy and efficiency in financial… Show more • Developed storytelling skills through creating stories about company members' behaviors and trends by analyzing data from various sources, enabling stakeholders to make informed decisions.• Conducted training sessions for multiple departments on utilizing reporting tools such as Tableau and MicroStrategy, empowering teams to independently generate actionable insights from data.• Developed and optimized reports for reconciliations, ensuring accuracy and efficiency in financial processes.• Conducted in-depth analysis serving as a foundation for the development of a data science model, leveraging statistical techniques and domain expertise to identify patterns and trends, ultimately enhancing predictive capabilities and informing strategic initiatives. Show less

Atlanta, Georgia, United States

Vila Velha, Espírito Santo, Brazil

Even though my time at Autoglass was brief, I was able to get a glimpse into the world of data analytics. At this company I was able to bring value through the following activities:• Development and design of data visualizations using Tableau• Data cleaning and automation using Python• Development of reports and studies with data from multiple sources• Training co-workers in the use of Excel for day-to-day activities• Dissemination of a Data Driven culture within the… Show more Even though my time at Autoglass was brief, I was able to get a glimpse into the world of data analytics. At this company I was able to bring value through the following activities:• Development and design of data visualizations using Tableau• Data cleaning and automation using Python• Development of reports and studies with data from multiple sources• Training co-workers in the use of Excel for day-to-day activities• Dissemination of a Data Driven culture within the company Show less

Vila Velha E Região, Brasil

I worked at Consys for almost 4 years, where I started out as a technical support agent and made my way up to Systems Analyst. Some of my activities include:• Requirement analysis, creating user stories and prototypes.• Monitoring of the software development team in agile methodology.• Construction and analysis of reports pertaining to technical support.• Training of new employees about the company's product.• Advanced technical troubleshooting.Some of my… Show more I worked at Consys for almost 4 years, where I started out as a technical support agent and made my way up to Systems Analyst. Some of my activities include:• Requirement analysis, creating user stories and prototypes.• Monitoring of the software development team in agile methodology.• Construction and analysis of reports pertaining to technical support.• Training of new employees about the company's product.• Advanced technical troubleshooting.Some of my highlights were:• Implementing the use of JIRA within the software development team, which transformed and organized the software development process for the team.• Implementing the use of Movidesk (helpdesk software) within the customer service team, making work much easier, and faster for the team, which reflected on the client’s experience.• Integrating both Jira and Movidesk so the flow of processes between the customer support team and development team would work seamlessly. Show less

Vila Velha E Região, Brasil