Catherine Acker Email & Phone Number

Florida, United States

Jacksonville, Florida, United States

• Optimized bid strategies, enhancing win ratios by analyzing market trends and pricing data.• Led team to streamline RFP submissions, improving bid turnaround time and accuracy.• Pioneered new pricing models based on historical data, boosting profitability.• Facilitated cross-departmental cooperation to align pricing strategies with company goals and retain pricing data within the bidecosystem along with timely submissions. Warehouse & Domestic.• Mentored new analysts, enhancing team skills and performance in pricing operations.• Managed rigorous RFP reviews to ensure compliance and enhance bid quality.• Identify/quantify load-specific factors that affect spot market rates and help create future pricing logic around each factor.• Developed & maintain SOPs for domestic FTL & warehouse daily pricing processes.• Manage/Train team members on daily workload, deadlines, and accuracy.• Identify and recommend process improvements in the quality of pricing activities and trends that lead to more favorable winratios.• Generated and Monitored reports pricing team/sales/C-Suite: monthly progress towards complex assigned goals and KPIs.• Become a Subject Matter Expert in the area of responsibility for relevant industry trends including carrier rate actions, generalrate increases (GRIs), and fuel, which influences rates.

• Maintain and assist in running of business plan of a sub-metering company• Recruit, select, train, coach, counsel, and discipline employees• Develop and assist project managers with responsibilities and improving construction/installation procedures• Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees• Slashed install costs by optimizing equipment layout and workflow.• Boosted team performance through targeted training and coaching.• Pioneered customer experience improvements, reducing complaints.• Managed HR/payroll, ensuring accuracy and employee satisfaction as well as reduced company costs.• Revolutionized SOPs to boost operational efficiency and compliance.

Jacksonville, Florida Area

• Works with Vice President of Yield Management to design and execute comprehensive market research and analyses • Proactively analyzes, reviews, and negotiates Patriot Ports’ revenue requirements• Organizes baseline price information, analyzes and reports on inconsistencies, and identifies opportunities to optimize sales and profitability through pricing and marketing strategies.• Works with Patriot Ports Operations personnel to develops and furnish spot and project price quotes to customers, brokers, etc, while ensuring internal alignment and adequate communication with Patriot Ports personnel. • Publishes pricing contracts, quotations, and tariffs.• Supports Director of Yield Management in coordinating contract/price proposal development with the commercial team to achieve company profitability and growth targets.• Maintains system of documentation, communication and review of internal and external comparative price data, including wins and losses due to pricing activity.• Manages the life cycle of rate publications including monitoring and maintenance of contract database• Assists to develop and execute annual pricing budget and strategy.• Monitors, analyzes, and reports on monthly price realization versus budget on specific commodities, customers and/or commercial agreements.• Investigates opportunities for growing volume profitably through the use of pricing optimization and cost-volume-profit analysis.• On occasion, the candidate will be required to provide financial analysis support- Variance analyses (actual performance vs. budgeted and prior years)- Financial data and rate forecasts- Independently develops new Excel-based models, charts and graphs, and procedures as necessary- Analyzes market dynamics, pricing trends, market opportunities, profit margins, etc in order to develop reports, procedures and tools for managing pricing and profitability- Takes initiative in identifying and resolving issues around pricing and profitability

Jacksonville, Florida Area

Pricing Management & Leadership• Design optimized transportation routings and costing for customers utilizing relative systems including MOJO and develop compelling optimized routing proposals of large, complex, multi-disciplinary transportation needs from customers with a goal of winning revenues for YLA.• Generate pricing for business within Transportation Solutions Group and make recommendations for pricing strategies to the Sales and Operations team.• Help manage large-scale RFQ and exhibit exceptional time management skills.• Craft competitive routing and pricing solution that clearly identify and communicate overall value for the customer through a thorough understanding of cost, price and value components of each RFQ developed through analysis, cost modeling and supply chain modeling. • Contribute to the Contract Logistics group’s success and development through an ability to be hands-on and perform analysis of customer transportation needs.Data Management• Contribute to building customer confidence in Yusen’s RFQ process and approach but not limited to through the expert management of data tables and ability to clearly define for customers (internal & external) the required inputs for developing solid routing and pricing proposal.• Organize data for use with transportation optimization, pricing and analytics; understand key elements of the data and critical assumptions made in the absence of customer information• Qualify risks and key assumptions: how they impact a potential value proposal and profitability of YLA.Commercial & Procurement:• Establish and maintain strategic relationships with key motor carriers including less than truckload (LTL) carriers.• Procure market competitive and customer specific rates from motor carriers.• Manage market competitive and customer specific less than truckload (LTL) tariffs and discounts, externally with carriers and internally with operations as well as maintaining them in the system.

Jacksonville, Florida Area

• Developed alternate strategies to navigate capacity constraints, ensuring service integrity.• Guided new staff through SRF and SOP processes, boosting team adaptability and compliance.• Pioneered dynamic additions to Eaton SOP, optimizing lane quotation processes.• Streamlined cost analysis, enhancing carrier service evaluation and cost efficiency.• Mentored new team members, ensuring smooth integration into company protocols.• Implemented innovative cost-saving strategies that improved logistics efficiency.

Jacksonville, Florida Area

• Optimized shipping routes boosting delivery efficiency, reducing costs.• Enhanced carrier performance, focusing on lower transit times and claims.• Proposed innovative solutions for capacity issues, ensuring service reliability.• Monitored and reported on lane profitability, guiding strategic adjustments.• Streamlined carrier evaluations, improving transit times and minimizing claims effectively.• Conducted thorough profitability analyses for lanes, driving strategic business decisions.

Jacksonville, Florida Area

•Achieved robust customer re-engagement, enhancing business development, revenue growth, and client retention.• Solely managed cradle-to-grave the American Red Cross Disaster Response operational contract for the USA.• Insuring and booking trucks with Over Value Cargo needs for insurance ($100,000+)• Quoting lanes for customers: Intermodal, Partials and Full Truckloads• Establishing credit with a customer, invoice, following up on payments• Optimized and Managed intermodal transport strategies, reducing costs and improving service timelines.• Facilitated team development, mentoring colleagues in customer service excellence and operational procedures.• Managed comprehensive transport contracts, optimizing route and cost efficiencies.• Pioneered innovative customer service strategies that elevated client satisfaction.

Buenos Aires, Argentina

Cold Call customers. Inform customers about services provided. Negotiate prices with customers and truck drivers. Develop and plan customers pick up and delivery. Obtain Payment information. Follow up with customers about experience.

Jacksonville, Florida Area

Educating customer product knowledgeCreate a delightful atmosphere that encourages customers to come backConsistently impress management with ability to remember customers personal preferences

Trained all new employeesMastered all positions with versatility

Exemplified mastery of details and organizationManage all aspects floor maintenance and inventoryAccurately counted down registers Attained versatile leadership experience with multiple store responsibilities

Bachelor Of Business Administration (Bba), International Business

Bachelor, Business Administration; International Business

Bachelor Of Arts, Spanish

Languages, Literatures, and Cultures

Study Abroad, International Business