Senior Manager, Content Operations
CurrentI oversee writing contractor talent acquisition, onboarding, and training. I provide ongoing coaching and mentoring to 60+ contract writers and 12 editors and conduct quality audits to ensure top-notch content. I maintain records, approve invoices, and track content/marketing budgets to ensure alignment with goals. I create training materials and handle internal communication between the company and our contractors, keeping the OIYS brand and message consistent throughout.