Customer Service Representative
Current
Jul 2021 - Present
AeroLeads people directory · profile
Catherine. Basa Email & Phone Number
Customer Service Representative
at
TELUS International Philippines
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Service Representative
Location
Quezon City, National Capital Region, Philippines
Company size
Who is Catherine. Basa? Overview
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Quick answer
Catherine. Basa is listed as Customer Service Representative at TELUS International Philippines, a with 306 employees, based in Quezon City, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Catherine. Basa.
Catherine. Basa previously worked as Desk Receptionist at Iris Beauty Lounge And Spa and Customer Service Associate at Afni Philippines Inc.. Catherine. Basa holds Computer System Design And Programming, It / Computer Course from Ama Computer Learning Center.
Company email context
Email format at TELUS International Philippines
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TELUS International Philippines
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Profile bio
About Catherine. Basa
9+ years of extensive experience in the business process outsourcing industry as a customer service associate and team player. but passionate about photo and video editing. currently working in BPO Industry for over nine years. Dealing with different types of people makes me more knowledgeable on how to convey and practice my communication skills. During my free time, I intend to do research for new learnings, and I can apply them to my daily tasks.Excellent Interpersonal and communication skills. Able to effectively convey and receiveinformation and ideas through a variety of media to and from individuals or groups in a concise, clear, coherent, and compelling manner. Direct and influencing the team, not necessarily from a position of authority, includes fostering open,dialogues, defining success, in terms of the whole team, and creating a feeling of belongingness to the team. Involve cultivate teamwork and sustaining a positive work atmosphere and lasting partnership.
Current workplace
Catherine. Basa's current company
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Telus International Philippines
Employees
306
AeroLeads page
6 roles
Catherine. Basa work experience
A career timeline built from the work history available for this profile.
Desk Receptionist
Iris Beauty Lounge And Spa
• Managed spa appointments and create a welcoming and inviting atmosphere, for all visitors while promoting spa products, treatments, and services.• Responded effectively to and resolved escalated and/or delicate customer issues, including special needs, requests, or complaints.• Audited and input data on the end-of-day cash sales and reports.
Apr 2017 - May 2021
Customer Service Associate
• Keep records of customer interactions or transactions.• Walk through customers for better service connection.• Recorded details of inquiries, complaints, or comments, as well as actions, are taken.
Feb 2017 - Apr 2017
Customer Service Associate
• Explained products, services, and prices. • Answered customers’ questions regarding their orders.• Resolved issues for lost and non-receipt orders.
Jul 2015 - Jan 2017
Call Center Agent
• Determined charges for services requested. • Collected payments and arranges for billing from the customer on their credit cards.• Elucidate customers’ credit card fees assessed on the account.
Dec 2011 - Feb 2015
International Sales Representative
One World Connections
• Deliver prepared sales talks by reading scripts describing products or services to persuade potential customers to purchase a product or service. • Secured customer payments for confirmed orders.• Gather feedback, complaints, and suggestions for quality products and services.
Jun 2010 - Nov 2011
1 education record
Catherine. Basa education
-
Ama Computer Learning Center
FAQ
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Quick answers generated from the profile data available on this page.
What company does Catherine. Basa work for?
Catherine. Basa works for TELUS International Philippines.
What is Catherine. Basa's role at TELUS International Philippines?
Catherine. Basa is listed as Customer Service Representative at TELUS International Philippines.
Where is Catherine. Basa based?
Catherine. Basa is based in Quezon City, National Capital Region, Philippines while working with TELUS International Philippines.
What companies has Catherine. Basa worked for?
Catherine. Basa has worked for Telus International Philippines, Iris Beauty Lounge And Spa, Afni Philippines Inc., Concentrix, and Expert Global Solutions (Now Alorica).
How can I contact Catherine. Basa?
You can use AeroLeads to view verified contact signals for Catherine. Basa at TELUS International Philippines, including work email, phone, and LinkedIn data when available.
What schools did Catherine. Basa attend?
Catherine. Basa holds Computer System Design And Programming, It / Computer Course from Ama Computer Learning Center.
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