Responsible for overseeing account deliverables including recording balancing, reconciliation and payment of invoices while communicating to suppliers about missed invoices or late payments with clarity and professionalism.• Coordinate and maintain inquiries for the in-depth knowledge of proper company policies for federal and state regulations applicable to assigned work.• Collect on invoices and creates negotiating terms per company policy. Completes analysis of account standings providing clear actions for accounts to take to stay in good standing.

Self-starting, relationship-focused agent with a proven ability to reach sales goals in a highly competitive and demanding market. Committed to superb customer service, overcoming challenges with poise, and demonstrating leadership and professionalism. Track record of generating leads via B2B, community partnerships, and social media, environment. Recognized via company with the Chairman’s Award Silver for 4 years.

Conducted cold calls to current and prospective UPS customers, to increase market share in my New England territory. Provided education about UPS technologies and platforms that would grow the client’s business and decrease expenses. Provided timely and accurate responses to questions and concerns. Grew the territory by 10% over then 2-year period and increased the revenue by just under a $1 million.• Able to build solid relationships by following up on the business won, responding, and answering questions, educating, and directing the customer to the correct UPS outlet.

Managed and proactively maintained cardiovascular to ensure customer satisfaction and a seamless supply chain management system for labs and hospitals. Responsible for over 90 accounts and 12 sales representatives in four states. • Collaborated and problem solved with sales representatives, distribution centers, customer service teams as well and district and corporate managers to meet and surpass quarterly and annual inventory initiatives. Recognized for successfully meeting inventory goals over eight consecutive quarters • Assisted with new product launches with agreement fulfillments and changes per hospital requirements.

Forecasted and ordered drugstore commodities including vitamins, stomach remedies, fragrances, holiday items, and weight management-baby categories, and healthy living products. Accountable for evaluating demand signals to knowledgably purchase product while negotiating freight and warehouse terms with suppliers. Responsible for communicating accurate promotional inventory needs, provide analysis if promotions oversold, and recommend product substitutions to mitigate shortages.• Received Refresh Excellence Award in January 2014 for saving the company over $200,000 during the annual stock and shelve refresh.

Executed, ordered and distributed $20 million dollars of gift-wrap products annually for 5 major holidays.• Actively measured by on-time performance – stock keeping unit-based due dates, inputting forecast for MTO programs, releasing requisitions using the MRP system, and keeping STA dates set by accounts with analytical and technical precision.