Associate Director Of Web Production (Communications, Digital And Marketing Department)
Current
New York City (remote From San Diego Since January 2018)
- Coordinate with internal and external designers and developers via multiple separate JIRA projects to build and test updates to the ticketing app, Explorer app, amnh.org website, and the Ibexa CMS.
- Devise and implement content strategy across platforms. Create targeted messaging, instruction and functionality to meet customer needs at all touchpoints on the visitor journey: website, employee intranet, visitor.
- Lead implementation of best practices related to SEO, UX, content strategy, and CMS usage by socializing standards across the organization via communications, and individual training sessions.
- Utilize Google Analytics, A/B testing, and UX research to prioritize improvements in content and functionality to optimize user experience for site visitors and app users.Senior Web Producer 2019-2021Digital Publisher.