Catherine Chen Email & Phone Number

Harrison Township, Mi.

Door trim program manager: Sept. 2012 to present;Garnish Program manager: May. 2013 to present;Console Program Manager. September, 2014 to present.

Redford, Mi.

As the single contact point in North America to Ford and It's tier ones:Management: Managed and coordinated engineering, manufacturing, quality, sub-suppliers, logistic and warehouses team located in China, USA, Mexico, Germany and Spain. Successfully delivered visor and interior lamp programs. Met all launch milestone metrics on time and with high quality.Innovation: First-in-industry LED vanity and reading lamp combo assembly (SPE award, 2011); First Dome Lamp program in Daimay; First qualified PP clam shell visor in Daimay; Industry thinnest visor; Two US patent filed and one granted.Commercial: Led company be the one of three suppliers in Ford global supplier base through RFQ negotiation process.Process: APQP/ PPAP process, Design and engineering feasibility, Pre-grain/Grain approval, AAR, Engineer change, Component manufacturing process, Quality8D Containment Action, International logistic, Warranty.Quality: Strong focus on preventative action; Quick root cause analysis followed by effective containment actions to ensure production materials flow.System: WERS, TEAMCENTER, CATIA, C3P/NG,, COVISINT, WEBQUOTE, DDL, etc.Logistics: Managed the material planning and international logistics to meet the delivery timing by avoiding the obsolescence and expedite costs. Effectively supervised the sub-suppliers to avoid sub tier loss.Warehouse: Set up the warehouse team to manage inspection, rework, inventory control, FIFO for Ford programs; Provided the clean breakpoints to the customer to ensure robust engineer changes.Other: Provided leadership, guidance coaching and technical support to the team in three regions. Exhibited the responsiveness and pro-activeness to the downstream and upstream customers.