Catherine Chiu

Catherine Chiu Email and Phone Number

Head of Key Accounts and Service Delivery @ Pourshins
London, GB
Catherine Chiu's Location
London, England, United Kingdom, United Kingdom
About Catherine Chiu

Multifaceted and pragmatic Supply Chain Leader, possessing 15+ years expertise in devising short and long term strategies to deliver effective supply chain management within food manufacturing, retail and airline sectors. Versatile and driven to boost company revenue through exceptional leadership and rigorous cost control techniques. Adept implementing effective processes and procedures to increase efficiency and product quality. Dynamic self starter, possessing expertise in process improvement, forecasting, supplier relations, commercial management, tenders and PSL control. Hands on approach to team motivation, able to develop and coach teams to achieve exceptional performance. Driven to ensure cost effective decisions across all operational inventory strategies to maintain high profitability.Specialties: Supply Chain Planning, Optimisation, Business Modelling, Supply Chain Strategies, Short & Long Term Planning, Team Management, Coach, Mentor, Talent Development, Stakeholder Management, Executive Reporting, Influencer, Multi-Million Portfolio Management, Cost Efficiencies, Forecasting, Supplier Management, Tenders, PSL’s, Contracts, Commercial Management, Continual Improvement, New Process Implementation, Business Continuity, Inventory Management, Action Planning, Risk Management, Problem Resolution

Catherine Chiu's Current Company Details
Pourshins

Pourshins

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Head of Key Accounts and Service Delivery
London, GB
Website:
pourshins.com
Employees:
30
Catherine Chiu Work Experience Details
  • Pourshins
    Head Of Key Accounts And Service Delivery
    Pourshins
    London, Gb
  • Pourshins
    Head Of Key Accounts & Service Delivery
    Pourshins Jan 2022 - Present
    London, England, United Kingdom
  • Gategroup
    Supply Chain Planning Manager
    Gategroup Jul 2018 - Dec 2021
    London, Greater London, United Kingdom
    Shape and implement comprehensive global supply chain strategy to lead effective demand, purchase and supply operations for multiple airlines within leading global airline catering, retail onboard and equipment solutions provider. Inspire, motivate and develop large team. Manage £multi-million group portfolio. Drive continuous supply of goods to meet company targets.Continually review supplier relationships with Group Procurement to maintain quality PSL’s, leading root cause analysis to ensure cost effective decisions across all operational inventory strategies to maintain profitability.Shape supply chain strategies & business models to drive new system roll outs, grow business opportunities and launch new warehouses to ensure continuous supply of goods line with company targets. Lead, coach and develop direct and cross functional teams to meet KPI’s.Effective Stakeholder Manager, building and maintaining key airline relationships, managing expectations, delivering supply chain guidance and managing urgent requests to secure long term business relationships.
  • Gateretail
    Network Process Manager
    Gateretail Jan 2018 - Aug 2018
    Luton, United Kingdom
    Spearheaded standardisation of operations across the entire retail business, shaping and launching medium term strategic plans to drive best practice across all retail accounts. Built key relationships across all levels to Executive team across different accounts. Pioneered major cost efficiencies.Led strategic business planning, shaping medium term plans with last mile providers for retail operations.Developed winning relations across Heads of Operations, functions and levels to successfully achieve all business objectives.Retail LMP Bid Strategy Development, including standardisations to meet obligations, liabilities and SLAs to drive continual cost optimisations, process adherence, business continuity and amendment / renegotiation of contracts to meet ever changing needs.
  • Pourshins
    Supply Demand Planner
    Pourshins Jun 2013 - Dec 2017
    London, England, United Kingdom
    Controlled replenishment of products from key suppliers and implemented timely solutions to resolve disruption in supply. Built strong supplier relationships to deliver to key inventory targets, ensure consistent availability and maximise key product availability across the business.Continually monitored stock availability across daily checks using Logility software, to ensure recurrent customer stock fulfilment, ensuring planning tool was used to full potential by guaranteeing portfolio information was kept up to date.Controlled Stock Line Replenishment across entire life cycle, forecasting key stock information to ensure accurate orders to precise company requirements and in line with targets.Built Key Supplier Relationships to reduce MQQ’s and lead times to enhance timely stock availability, placing orders to deadlines and identifying potential problems early to instil action plans to minimise customer stock disruptions.Drove Continual Improvement, instilling new company processes, communicating effectively with multiple EU Warehouses and building effective daily relations with Airline Caterers.Company Super User, training new starters, resolving application problems and providing guidance across Logility enquiries.
  • Adelie Food Holdings
    Material Planner Team Leader
    Adelie Food Holdings Jan 2010 - May 2013
    London, England, United Kingdom
    Controlled all inventory management, planning and ordering to promote healthy supply chain with efficient flow of ambient food, fresh produce, fruit, packaging and label materials. Developed team to ensure effective control across supply chain lifecycle.Reviewed Processes & Drove Improvements across stock control to reduce costs, replenish inventory and manage wastage. Inspired & Mentored Team to meet weekly KPI targets, reducing inventory whilst delivering 100% service levels to production.Ordered Stock Lines, ensuring on site for new product launches and events including the Olympics, Wimbledon and Ascot. Forecasted New & Existing Stock Lines on sales tracker to maintain up to date stock information to aid key decision making.Troubleshooted breakdowns along supply chain, rapidly instilling solutions through clear stakeholder communications to minimise customer disappointment.
  • Superior Food Ltd
    Buying Assistant
    Superior Food Ltd Sep 2008 - Jan 2010
    London, England, United Kingdom
    Built key relations across all company areas to ensure effective stock replacement and new product sourcing to meet precise operational needs. Developed and maintained strong supplier relationships, selecting new suppliers, managing new relations and supporting contract renewals to ensure cost effective supplier base.Sourced complex customer products, including fresh foods, long and short shelf life, meats, general food items and food packaging for multiple clients, including British Airways, Virgin and BootsEvaluated and selected products to ensure consistent customer availability and traceability. Created accurate stock administration, including purchase orders, purchase reports and return notes to high standards.
  • Superior Food Ltd
    Costing Analyst
    Superior Food Ltd Jun 2007 - Sep 2008
    London, England, United Kingdom
    Costed all items for Product Development/Sales team, handling tender processes and weekly/monthly stock analysis across 3 stock centres. Implemented and controlled Bill of Materials on the Sage system for the company cost centres. Maintained accurate sales order processing, sock control, purchase order processing, price book and sales & purchase ledger data on Sage. Created multiple informative analytical reports for various departments
  • Superior Food Ltd
    Purchasing Assistant
    Superior Food Ltd Jun 2006 - Jun 2007
  • Superior Food Ltd
    Sales Order Processing
    Superior Food Ltd Mar 2002 - Apr 2006
    Middlesex

Catherine Chiu Education Details

Frequently Asked Questions about Catherine Chiu

What company does Catherine Chiu work for?

Catherine Chiu works for Pourshins

What is Catherine Chiu's role at the current company?

Catherine Chiu's current role is Head of Key Accounts and Service Delivery.

What schools did Catherine Chiu attend?

Catherine Chiu attended Kingston University, Richmond Upon Thames College.

Who are Catherine Chiu's colleagues?

Catherine Chiu's colleagues are Farhana Akhter, John Metcalfe, Rodney Spruel, Jennifer Granil, Andrew Jobbins, Jackson Hayley, Eddie Aggrey.

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