Catherine Chiu Email & Phone Number

London, Gb

London, England, United Kingdom

London, Greater London, United Kingdom

Shape and implement comprehensive global supply chain strategy to lead effective demand, purchase and supply operations for multiple airlines within leading global airline catering, retail onboard and equipment solutions provider. Inspire, motivate and develop large team. Manage £multi-million group portfolio. Drive continuous supply of goods to meet company targets.Continually review supplier relationships with Group Procurement to maintain quality PSL’s, leading root cause analysis to ensure cost effective decisions across all operational inventory strategies to maintain profitability.Shape supply chain strategies & business models to drive new system roll outs, grow business opportunities and launch new warehouses to ensure continuous supply of goods line with company targets. Lead, coach and develop direct and cross functional teams to meet KPI’s.Effective Stakeholder Manager, building and maintaining key airline relationships, managing expectations, delivering supply chain guidance and managing urgent requests to secure long term business relationships.

Luton, United Kingdom

Spearheaded standardisation of operations across the entire retail business, shaping and launching medium term strategic plans to drive best practice across all retail accounts. Built key relationships across all levels to Executive team across different accounts. Pioneered major cost efficiencies.Led strategic business planning, shaping medium term plans with last mile providers for retail operations.Developed winning relations across Heads of Operations, functions and levels to successfully achieve all business objectives.Retail LMP Bid Strategy Development, including standardisations to meet obligations, liabilities and SLAs to drive continual cost optimisations, process adherence, business continuity and amendment / renegotiation of contracts to meet ever changing needs.

London, England, United Kingdom

Controlled replenishment of products from key suppliers and implemented timely solutions to resolve disruption in supply. Built strong supplier relationships to deliver to key inventory targets, ensure consistent availability and maximise key product availability across the business.Continually monitored stock availability across daily checks using Logility software, to ensure recurrent customer stock fulfilment, ensuring planning tool was used to full potential by guaranteeing portfolio information was kept up to date.Controlled Stock Line Replenishment across entire life cycle, forecasting key stock information to ensure accurate orders to precise company requirements and in line with targets.Built Key Supplier Relationships to reduce MQQ’s and lead times to enhance timely stock availability, placing orders to deadlines and identifying potential problems early to instil action plans to minimise customer stock disruptions.Drove Continual Improvement, instilling new company processes, communicating effectively with multiple EU Warehouses and building effective daily relations with Airline Caterers.Company Super User, training new starters, resolving application problems and providing guidance across Logility enquiries.

London, England, United Kingdom

Controlled all inventory management, planning and ordering to promote healthy supply chain with efficient flow of ambient food, fresh produce, fruit, packaging and label materials. Developed team to ensure effective control across supply chain lifecycle.Reviewed Processes & Drove Improvements across stock control to reduce costs, replenish inventory and manage wastage. Inspired & Mentored Team to meet weekly KPI targets, reducing inventory whilst delivering 100% service levels to production.Ordered Stock Lines, ensuring on site for new product launches and events including the Olympics, Wimbledon and Ascot. Forecasted New & Existing Stock Lines on sales tracker to maintain up to date stock information to aid key decision making.Troubleshooted breakdowns along supply chain, rapidly instilling solutions through clear stakeholder communications to minimise customer disappointment.

London, England, United Kingdom

Built key relations across all company areas to ensure effective stock replacement and new product sourcing to meet precise operational needs. Developed and maintained strong supplier relationships, selecting new suppliers, managing new relations and supporting contract renewals to ensure cost effective supplier base.Sourced complex customer products, including fresh foods, long and short shelf life, meats, general food items and food packaging for multiple clients, including British Airways, Virgin and BootsEvaluated and selected products to ensure consistent customer availability and traceability. Created accurate stock administration, including purchase orders, purchase reports and return notes to high standards.

London, England, United Kingdom

Costed all items for Product Development/Sales team, handling tender processes and weekly/monthly stock analysis across 3 stock centres. Implemented and controlled Bill of Materials on the Sage system for the company cost centres. Maintained accurate sales order processing, sock control, purchase order processing, price book and sales & purchase ledger data on Sage. Created multiple informative analytical reports for various departments

Middlesex

Bsc, Computing With Business Management

Education record