Catherine Clark Email and Phone Number

Responsible for HR Operations across the UK business• Team Leadership and Development - Management of x2 HR team members• Partnering with the business• Manages the employee lifecycle - including Performance Appraisal, Salary Review Process, Onboarding, Leavers, Promotions, for 200 employees• HR Compliance, Policies, processes and procedures• Payroll and Compensation & Benefits• Employee Relations and Employee Engagement• HR budget and implementation of the HR Strategic Plan

Responsible for HR across the business, globally• Assisted with the opening of a new office in Hamburg.• Implementing a new HR system Cezanne and rolling out Self service to all employees.• Recruitment of new employees, issuing of contracts.• Introducing Role Profiles• Setting up a new onboarding process, probation review process and KPIs for new employees.• Policy development• Flexible working requests• Supporting the Managing Director to carry out Appraisals for all employees.

Responsible for operational HR including HR Advice, Recruitment, Employment relations and Policy review. • Implementing a new HR System Cezanne (moving away from ADP) and rolling out Self service to all employees.• Recruitment of new employees including administering psychometric tests including personality, aptitude & ability tests.• Organising a Wellness Fair Event for our employees to encourage engagement.• Salary benchmarking using the Radford salary surveys• HR Policy review including implementing a Capability Policy to OPP• Exit interviews for leavers and reporting to the executive team on trends.

Managing an HR team of 5 who provide a first line HR support to Managers and Staff who provide support, housing and employment services to our customers and who are based at 50+ sites around the UK. A selection of my successes include:• Recruiting, managing, and developing a team of HR professionals.• Developing HR administration processes including recruitment, starter and leavers, amendments to contract, monthly pay, maternity, sickness, etc• Project managed the implementation of HR.Net database to meet the needs of the organisation. Designing screens, testing, data cleansing.• Development and rolling out self-service screens on HR.Net HR database to staff and managers.• Implementing pension auto enrolment.• Launching an HR customer contact centre. Introducing a system which logs customer queries.• Implement salary awards• Setting up and checking holiday allowances for staff who are on 10+ different terms and conditions.• Providing a second line HR support to Managers and Staff.• Administering staff benefit package• Improving Recruitment Process• Setting up relationships with recruitment agencies.• Continuous development of the HR database.• Monthly processing of pension auto enrolment.• Monitoring correspondence that goes out to employees.• Implementing pay awards• Liaison with payroll department• Implementing holiday allowance for casuals

Single point of contact for HR issues to Managers, Team Leaders, and Staff in the Technology, Manufacturing Engineering, Quality, Purchasing, Planning & Stores functions. A selection of my successes include:• Managed recruitment activities for difficult to fill roles including Cryogenic Engineers. By working closely with the technical management team, generating role profiles and adverts, choosing appropriate places to advertise, networking, liaising with universities, liaising with recruitment agencies, running assessment centers, assessing behavioural competencies, and making offers to candidates. • Represented Nanoscience on the Oxford Instruments HR Policy Group. Wrote a new user friendly Maternity Policy and associated set of standard letters and forms (toolkit) to meet Work and Families Act 2006 legislation.• Managed the Staff Forum Elections. Presented HR issues to the Staff Forum e.g. New Flexible Working Policy.• Followed the Statutory Retirement Procedure for the first case in the business and negotiated a one year extension on an annualised hours contract.• After consultation, transferred 11 people to another part of the business following TUPE regulations.• Successfully supported managers with Disciplinary, Capability, Grievance and Harassment Procedures working within company procedures and current legislation and recording requirements.• Trained staff in the companies Performance & Development Review process.• Successfully developed relationships with new staff by carrying out their induction.• Helped managers make and implement salary review decisions by supporting them through peer reviews and advised how to communicate to employees.• Coordinated work experience placements and sponsorship program for graduates.

• Developed a new sickness absence management policy & procedure. Lowered number of sickness absence days per employee.• Implemented a new flexible working policy into Oxford Instruments.• Accurately updated HR database with sickness, new starter and leaver information.• Recruitment and selection Administration and assisted during assessment centers.• supported managers with Disciplinary, Capability, Grievance and Harassment Procedures • Accurately processed payroll

• Involved with the administration side of the recruitment process as well as interviewing alongside managers.• Maintained an active list of temp staff, liaised with recruitment agencies to secure temporary clerical/admin staff and temporary specialist staff.• Maintained HR helpline for all staff and managers.• Processed payroll both monthly and weekly to meet tight deadlines.• Daily contact with Senior and Middle managers regarding any aspect of HR activity, which required a confident interpretation of HR policies and HR knowledge.