I am a successful leader in the hospitality industry. While getting my MBA, I focused on the competitive nature of business and how essential investing in technology and innovation was to staying ahead. We are in the age of information, and I know how to use it. I excel in operations, thrive on problem-solving, multi-tasking, communication, anticipating needs and setting an example. I am a leader with a passion for learning, teaching and developing. How can we make this better? How can we be more efficient? Brainstorm, create ideas and implement them. That is what I am good at. What worked? What didn’t? Why? Feedback and hard data can get you those answers. I listen, delegate and make sure everyone understands the “why’s” of a situation. I ensure that my team has the tools to succeed. I set expectations and I follow through.