During my time here I was responsible for all UK and European online orders and invoices. My main responsibilities were to ensure clients had online access and to resolve any issues they may have. I was also first point of contact for new clients in my area and to talk them through options and accessibility.I was also tasked with processing invoices.

Managing all store orders via the SAP and internal Manhattan systems to ensure timely delivery of customer ordered goods to stores. Also responsible for ensuring all customer ordered goods for home delivery are picked from the warehouse and transferred to the home delivery team for distribution.In addition, I deputised for the transport manager ensuring the vehicles were loaded to capacity and the most economic routes were issued.I was responsible for maintaining all vehicle… Show more Managing all store orders via the SAP and internal Manhattan systems to ensure timely delivery of customer ordered goods to stores. Also responsible for ensuring all customer ordered goods for home delivery are picked from the warehouse and transferred to the home delivery team for distribution.In addition, I deputised for the transport manager ensuring the vehicles were loaded to capacity and the most economic routes were issued.I was responsible for maintaining all vehicle documentation including Lolers, MOT's and service information.In addition, I was responsible for producing and collating all report and KPI information for the business.There were also requirements for me to assist with the general warehouse administration so I had to collaborate with all warehouse managers and picking and loading teams. Show less