• Responsible for ensuring that Regional, Integrated Delivery Network (IDN) or Group Purchasing Organization (GPO) agreements and/or Integrated Delivery Network (IDN) contracts are correctly loaded into OMNI/2 contracts administration database and retained according to audit/compliance policies.• Enters relevant contract data into the pricing system - ensuring that contract product cost, customer eligibility and other contract updates are incorporated and maintained in an efficient, accurate and timely manner.• Monitors and processes contracts transmitted through EDI (Electronic Database Interchange) networks.• Processes conversions of customer agreements into contract form ensuring that these contracts are loaded into the contracts database accurately.• Works proactively to notify appropriate teams of contracts due to expire. Reviews expiring contract reports and requests renewals from vendor or manufacturing representatives. Requests approval for contract amendments/extensions.• Responds to inquiries from vendors, buy groups (IDN, GPO, etc.) and various corporate departments regarding contract specifications and related issues.• Works with the Product Pricing team to resolve issues that affect the contract database.

• Supports the Client Engagement Team (CET) and customer experience through getting product to the customer in the best method possible • Expedites customer and vendor orders while determining the most cost effective method while cooperating with service level agreements• Processes vendor returns and obtains Return Good Authorization from vendors • Communicates and complies with customers with metric based milestones • Analyzes fulfillment and transportation options to ensure the best method of reaching the customer• Provides status updates and tracking as requested from customers

• Accurately entering orders in a timely manner• Works within a shared-services environment, with matrix reporting lines to global process leadership• Providing excellent customer service and communication skills• Collaborates with other client engagement, purchasing support, and finance operations• Utilizing Enterprise Resource Planning (ERP) and Customer Resource Management (CRM) systems

• Facilitated lesson plans for substitute teachers• Took attendance of students and made sure they were on task• Provided and managed testing time

• Served as a liaison between the members and staff• Made reservations and coordinating events, alongside the Sales and Marketing Coordinator• Provided excellent customer service and outstanding communication skills• Performed administrative and clerical duties

• Led a small group of middle-school aged children• Mentored and tutored in the English Literature and Language• Served as a positive role model for at-risk youth• Strived to bridge the disparities in the Richmond education system

• Developed a Public Relations campaign tailored to the foster care program in Virginia• Educated public about foster care and reunification through Public Relations campaign• Presented this plan to a panel of social work professionals along with a team of four other students

• Promoted the services and mission of the Women's Center through social media and marketing• Created a logo for the Women's Center and updated website to make it more user-friendly• Created print media to promote the Women's Center on campus and advocated for its services• Increased social media presence and updated social media networks

• Participated in a study abroad trip in Lugano, Switzerland, interned in Rwanda• Took 18 credits in service-learning, psychology, and business• Taught in the local school, providing English lessons to primary school children• Worked in Butare alongside OPDE (www.opdeburundi.org) to advance their mission of empowering women, providing vocational training for young mothers, and helping children enter primary and secondary education systems• Worked on grant proposal to equip OPDE with necessary software and hardware for the continuance of their vocational computer training program

• Shadowed departments within Maymont including Guest Services, Education, and Horticulture• Led camps within the Education Departmen• Welcomed guests into the Nature Center and kept a log of how many visitors came per day• Greeted the public and provided general information about the Maymont Foundation and the Victorian Era

• Supervised the curriculum for arts camp• Helped communicate to general public the mission and values of the Visual Arts Center• Served as a volunteer following my internship