Led a team of 100+ technical professionals (employees and vendor resources) managing the operations of an enterprise SaaS platform used by 25,000+ users globally. Provided digital capabilities that are reliable (99% up time), accessible, streamlined, and secure.• Evolved and ensured the Enterprise Veeva Platform governance and operations excellence. Streamlined platform releases, reducing the deployment and testing efforts by 28% total resource hours. • Managed and oversaw financial budgets: $25M+ operating expenses and directly provided services related to relevant portfolio of global projects. Oversaw financials for team including budget planning and tracking and the review and approval of consumption and invoices from Enterprise service Partners.• Enabled deployment of innovative projects such as the Veeva mobile and Veeva ChatGPT.• Led the change management and knowledge transfer activities on insourcing work from vendors to BMS Hyderabad employees.

Led a team developing a strategy and executing assessments on BMS’ key third-party vendors. Developed KPI reports and risk dashboard that is presented to GLT and Board of Trustees.• Established the Reverse Third Party Risk Management program for Cybersecurity to provide a consistent response to partners on BMS’ cybersecurity hygiene.

Managed relationship with scientists and business leaders to understand their laboratory challenges. Developed road maps and strategic partners to implement innovative solutions to enhance data collection and user experience.• Implemented solutions that enabled data scientists to simulate reactions decreasing lab experiments by 15%.• Managed the application rationalization for the department during the BMS – Celgene merger and acquisition. Identified IT capabilities in the area and mapped with similar application in Celgene to realize synergies and potential integration. Delivered a high-level list of informatics projects for the next five years which includes cost and resource estimates. • IT Lead for the Lab of the Future initiative for Chemical Synthetic Development. Project entails design of benchtop utilization, technology and software to build a flexible self-documenting laboratory. Defined requirements on the various aspects of the project. Evaluated various vendors of their capabilities to support the vision.IT Lead for the Lab Data Workflow ProjectLed a capital project that enhanced the user experience of the laboratory data workflow resulting in multi-million savings. • Managed a matrix team of 50+ business analysts, software developers, data architects, infrastructure platform engineers, network engineers, testers, project manager, and validation specialists to develop a custom-designed solution using Agile Methodology.• Implemented a system utilizing Pega Business Process Management Suite (BPMS) to provide a workflow that manages the end-to-end sample submission to analysis process. Effort was recognized by Pega for Life Sciences Business Impact Award.

Established relationship with key business user to define and establish an IT strategy for Chemical Development department.-IT Lead and Project Manager for Process Analytical Technology (PAT) Data Management SystemManaged a capital project and acted as the project manager and technical lead for the global implementation of the synTQ application in PD. Designed the architecture of the system which includes both infrastructure and network components to ensure proper communication with DeltaV Distributed Control System to enable closed loop control of batches. Conducted meetings with business, IT colleagues, and vendor to ensure alignment with project deliverables and timelines. Presented to IT management, project status and financial standings. Developed validation documentations and executed installation/operational qualification scripts as part of the deployment of a fully validated GMP system.-Lead change control for AgileDoc system upgrade. In addition, managed expansion of the software to other plants in the site. Procured and installed a new development environment to make future validation effort of the system easier.-Supported the modeling community of PD. Purchased and deployed various software for the team. Conducted software evaluation prior to purchase. Secure licenses and centralized installations for the software. -Embarked on a stretch project to establish a process and automated the generation of an End-to-End Annual Product Quality Report (APQR) for all BMS products manufactured globally. Defined project structure and approach with project manager and key stakeholders. Participated in Yellow Belt Training for members of the two sites to be used for the pilot. Assisted the team to map out the as-is process on generating the site APQR. Defined a to-be process eliminating non value added steps in the process. Assisted in designing a template that captures the information from the various site APQRs.

• Lead of the Preclinical and Plant Data Management group within Operations. Provides daily support to laboratory and plant information systems, namely: OSISoft Plant Information Systems, RtReports, Instem Provantis LIMS, Thermo Scientific Nautilus LIMS, Common Technical Development Report Generator (CTDG), Informatica Data Warehouse, Veterinary Science Animal Tracking, TotalChrom, REES, Intermec Wireless, and Freezerworks.• Managed releases of various applications to align with business needs and processes. Worked with the business to gather requirements, build design specifications, and implement change in a controlled and validated manner.• Successfully managed a project to transition development, support, and maintenance of CTDG between two vendors providing the company cost saving of $275,000 annually.• Managed major infrastructure and application upgrade of Thermo Scientific Nautilus LIMS that is used by Clinical Pathologists and Veterinarians.• Provided support of analytical laboratory systems, namely: Waters Empower and Nugenesis. Assisted in major upgrade of the Waters Empower application and managed the support of approximately 200 LAC/E desktops. • Managed Nugenesis file data capture of numerous instrument systems for GxP data archival.• Work closely with IT partners such as HPE, British Telecom and Accenture to ensure applications are operational.• Contributed to the interview and selection process of an employee and consultant into the department. Assisted in on-boarding the new colleagues into the company

Implemented a customized solution to support the analytical testing functions of a manufacturing plant. • Transformed from paper to digital process.

Consultant at Johnson & Johnson Pharmaceutical Research & Development. Assessed information management and laboratory instrument systems in Raritan, Spring House, Titusville, Schaffhaussen, and Beerse for compliance with 21 CFR Part 11 regulation, J&JPRD Renaming, JNJ Compound Numbering, and Window 2000 initiatives

Served as a Java and C++ programmer for the Tyco Craft Interface Terminal (CIT) software, which involved developing a software with high quality and fast performance without delaying the scheduled delivery date. Developed object models, message encoder/decoder, commands for discovery and adjustment of the network elements for the server side of the Network Management System (NMS). Created Java Applets to display the status, transmitting and receiving wavelength, and alarms or other problems of the network elements present in the fiber optic cable line. Conducted thorough testing of the code and provided patches, bug fixes, and support of the CIT. Created system design requirements for both software and firmware products. Provided maintenance and support of the intranet web pages for the Network Management Systems (NMS) Department.

Provided technical support to the ERISA department. Managed departments' database and spreadsheets for special projects. Revised and audit legal documentation and service agreements. Contacted clients of the 401(k) retirement plans.