Senior Staff
Oxford, Ohio, United States
1. Customer Experience Management.Providing impeccable customer service to the various hotel guests, summer conference groups and camp attendees. Ensuring a secure and safe environment for guests. Proactively managing guest experience while they are on campus as well as reacting to issues that arise requiring solutions.2. Conference Management.Assist with the administrative responsibilities in preparation for check in of our groups. Coordinate services with various campus partners including dining, housing, physical facilities and university police.3. Business Management.Gaining proficiency with computer systems, including Iris Coordinator, CS Gold and Google for daily management of work.4. Project Management.Complete assigned projects thoroughly, accurately and with efficiency.5. Employee Management.Coordinate the activities of conference service assistants in providing service to various conference guests.