Responsible for:Implementation, design and support of Electronic Patient-Centered Form Expansion including eSignature, form design and development of business rules / workflows for print management using Access eForms Suite of products. Business liaison for end-user departments to identify and execute process improvement to reduce cost and ensure seamless integration between electronic forms and EMR.Design, implementation and support of HR Form Automation using web-based forms to increase productivity, reduce paper-related tasks and deliver cost savings using Access eForms Formatta Suite. Design forms, develop business rules, and build workflows to automate the electronic routing of forms. Act as administrator/liaison for all end-users including the executive team, finance department, supply chain, and managers. Identify and execute solutions for modifications and/or continuous improvement.Coordination with Vendor Implementation and Support for system configuration and user interface updates and upgrades.

Technical Project / Account Manager responsible for the planning, execution, integration, and implementation of web/e-commerce projects for a portfolio of national/international brands. Partnered with business development, designers, international web development team and vendors (AWS, GoDaddy, Rackspace) for the delivery of web/e-commerce projects. Communicated with all stakeholders including daily communications, analytics and status reports.Product Manager providing integration/implementation solutions for Product Information Management (PIM) system to meet strategic goals for international organization.

Managed phased adoption of EMR for independent ambulatory practices. Assessed the unique practice requirements for a 16-week project plan while providing continuity for the practices in the coordination of internal teams and 3rd party vendors. Worked with the practice to lead and manage change, and ultimately the transformation of the way they provide healthcare for their patients. Developed support strategies for big bang adoption of EHR in 277 Saint Francis Hospital ambulatory departments and independent practices in 140 locations to ensure outstanding delivery for physician practice implementation and coordinated post-implementation support.Coordinated the design, construction, procurement of furnishings and audio/visual equipment, and the installation and set-up for Epic Training Rooms. Delivered a state-of-the-art training facility on time and within budget.

Managed the Innovation + Learning Center at Saint Francis; a state-of-the-art conference center including: Coordination of completion phase of multi-million dollar facility including construction, furnishing, audio/visual and collaboration with organization-wide systems for active useCoordination of design, construction, furnishing/computer equipment procurement, staff office installationsMaintenance of state-of-the-art technology including upgrades for computers and all audio visual equipmentAuditing multi-million dollar budget for Innovation + Learning Center and CT Institute for Primary Care Innovation

Managed all phases of Association Management software implementation for 12+ Association databases from server-based to SaaS Association Management Software (AMS) including: • RFP process and final selection of software • Analysis/Migration and Integration with other software• Organization-wide implementation including User and Security Administration• Organizational change through every phase of the project including documentation, instructional design, and facilitation of training required for staff onsite and also provided distance learning opportunities.

Managed department and provided support organization wide for special projects requested by leadership:Developed plan and implemented new department that was responsible for staffing support and data integrity. The Department provided a model of efficiency for the onboarding and training of entry level employees with skills training that provided client and employee satisfaction.Coordinated the integration of new client organizations with company practices and the migration of their databases into Association Management Software.Other projects included the development and implementation of company-wide orientation program and reporting on staffing inconsistencies, analysis and recommendations for improvement.

Responsible for the development, design and production of health careers publication addressing the most intractable challenge facing the healthcare workforce. The publication was distributed to area secondary schools. The publication has since been converted to a website that is still in use.

Coordinator for the American Epilepsy Society, International Association of Campus Law Enforcement projects including:Publications development, design and production for the association’s membership directories and professional journals.Annual Meeting Coordination for scientific publications, exhibitor coordination, meeting registrar, database for on-demand registration of pre-registered/on-site participants and on-site staff management including training and oversight of 10+ registration contractors.