Catherine Hall Email and Phone Number

Recruiting, hiring, training, and scheduling 65 to 85 hourly associates. Assisting with annual reviews and performance counseling. Maintaining Human Resource files and passing annual HR audits. Responsible for managing cash office and front-end operations while ensuring compliance with company policy and procedure. Managing receivables via truck deliveries. Ensuring processing and flow of goods for 2,500-6,000 cartons per week.

Working with sponsors, honorees and vendors (valet, hotel, caterer, limo, etc) in the months preceding PCI’s Hands Across Borders Annual Gala. Assisted with acquisition of donated goods/services, Bidpal database management, and implementation of silent auction for PCI's Hand Across Borders Annual Auction. Managed all aspects of the of silent auction and Mercado (PCI's global "marketplace"), as well as overseeing the processing of payments for all items including Live Auction items. Responsible for over 80 volunteers the evening of the auction, sending thank you letters to donors post-auction, and updating information for post-Auction reports. Seasonal position

Responsible for “Mommy & Me” class implementation and management of independent contractors, as well as buying, merchandising, sales, customer service, and marketing for the resale store.

Responsible for creation and implementation of popular Mommy & Me classes.

Promoted to Regional (San Diego County and Arizona) HR Trainer. Responsible for systems and policy training of new Store HR Managers, updating store level reference materials, coordinating video conference trainings and conducting workplace diversity and harassment trainings.

Duties included: Recruiting, hiring, training, and scheduling of hourly employees. 200-250 employees seasonally. Assisting Department Managers with performance counseling, reviews, and exit interviews. Improved turnover from 8% to 5% over previous year. Improved customer service scores from 3.7 to 4.1 over previous year.

Duties included: Retail merchandising within assigned departments as well as meeting established sales, instant credit, and customer service goals. Hiring, training, and scheduling of 12-20 associates. Promoted every 12-18 months based on measured performance exceeding expectations. Awards: Department Manager of the Year 1991 and 1993.