Catherine Hellman Email & Phone Number

United States

United States

Rantoul, Il

• Completes projects and special assignments by managing time; gaining cooperation of others; problem-solving; making adjustments to plans • Knowledge of district's student and employee database system entries and reports, and completion of all entries into systems for Pre-K students • Knowledge of state's student information system and completion of all entries and reports for early childhood (Early Childhood Demographics, Early Childhood Outcomes, etc.) • Maintain schedule of early childhood screening appointments and make reminder calls to parents about appointments • Complete registration of new and returning students • Maintain student attendance records, process changes in student attendance, and call parents as necessary • Prepare newsletters, memos, and letters to parents, student’s records, etc. • Perform any bookkeeping or financial tasks associated with the Program, in conjunction with the Finance Manager, including maintaining spreadsheet of Preschool for IDEA Preschool Grant, and local funds • Complete requisitions and ordering of supplies and materials

Iowa City, Iowa Area

Provide quality customer service to students, parents and counselors in regards to tests or score related questions. Answering in-bound phone calls to the Student Services Area from students, parents, counselors, and other areas within ACT  Effectively solve problems for the customers who call, email, or chat with us to ask for help registering to take the ACT test, understanding their scores, tracking orders, and sending score reports to institutions Maintaining security and confidentiality of information and materials  Handling complex or sensitive problems associated with student registrations and reporting of scores through the use of independent judgment and discretion  Use a computer to locate and verify information in customer accounts, complete transactions, track orders, log customer interactions and carry out processing tasks with a variety of custom applications. Learn and perform other duties as assigned

Review and revise knowledge base articles as processes change and provide updated information to home-based scorers.Assist with updating project website content as needed Serve as an answer point for Representatives questions and concerns and escalation point for scorer issues. Help train new and existing employees on processes, procedures, and policies Perform problem resolution, troubleshooting and diagnosing various issues. Interact with scorer with updates regarding deadlines, project updates and encouragement calls.

Coralville, Ia

Process payment of invoices while providing attention to detail in product reporting.Dating of vendor invoices within terms allowed Process invoices for payments Send inquisitions to purchasing/inventory staff of discrepancies Maintain costs of inventory and adjustments Maintain variance accounts Process repayment to various vendors Expense reports/checks Process vendor checks for payment Month end reports Customer Communication Data Entry Update monthly reports Working knowledge of Microsoft Office, Paradox, Oracle Ability to work alone or as a team