Catherine Hendrix Email and Phone Number

Managed global education program and event logistics, including scheduling, registration, venue selection and day-of logistics such as materials, catering and audio/video systemsManaged four global inboxes, directly dealing with the field Efficiently and accurately created and updated courses in proprietary learning-management systems Proactively communicated with team members to ensure training successFacilitated seamless communication between teams and customersEnsured all training information was tracked and updated in a timely manner Accurately completed post-program logistics, including roster reconciliation and evaluation reportingOnboarded new team membersFacilitated classroom and virtual trainings

Provided logistical support, documentation, and research for national eventsEdited and managed website content Created presentations for education programsTracked compensation for event employeesReceived, verified, and prepared customer product orders for processingManaged invoicingOrganized accurate customer database

Responsible for purchasing for Distribution Center, nine salons and three schoolsActed as primary contact for over 100 vendorsManaged workflow of purchase ordersSupported the Director of Products and ServicesResearched and sourced new products Responsible for new vendor and item account set up Collaborated with salon inventory managers to ensure compliance of merchandising and stocking standardsCommunicated changes in product information and pricing across divisionsResponsible for quarterly Distribution Center inventories and updating accounting records Coordinated with department directors, managers and facilities on purchase and delivery of supplies for special events at nine locations quarterlyMaintained current information on all products and supply vendors

Trained all spa hostess staffWrote weekly staff schedule Ordered back-bar products for all spa services Ensured all Occupational Safety and Health Administration regulations were followedInspected spa to ensure high quality visual standardsCoordinated with facilities department to correct spa maintenance issuesResponsible for resolving any guest and staff issues efficiently