• Coordinate Park arrival and departure services for 70-100 VIP Tour families per day to provide a premium experience for celebrity guests and vacationing families• Analyzed operational efficiency and collaborated with leadership to implement safety and productivity updates• Enthusiastically represent the brand and maintain adaptability in an ever-changing work environment while upholding efficiency, protocol, and business etiquette

• Managed social media platforms, using marketing strategy to promote sales, events, and audience engagement• Planned and facilitated engaging weekly events for multiple age groups• Maintained up-to-date knowledge on products, releases, and events happening within the community to maintain proper communication with customer based and external partners• Outlined target consumer demographics and strategically targeted marketing campaigns to increase sales and brand awareness• Software Used: Microsoft Office Suite, Facebook Business Suite, Google Analytics, Adobe Lightroom, Crystal Commerce

• Managed evaluation, buying, selling, and cataloging processes of high-value trading cards and collectables• Utilized strong communication skills to develop and implement standardized procedures (SOPs) which upheld and fostered the brand’s reputation for welcoming and knowledgeable staff• Assisted in the recruitment, hiring, and training development of prospective employees

• Suggested relevant products to customers• Maintained a clean and organized retail store and gaming space• Prepared online packages for shipping

• Prepared and facilitated lessons for an 8-week freshman course to introduce students to college life and prepare them for pre-law coursework• Assigned and graded 2-3 assignments per week on the Canvas platform to check student understanding of the curriculum and provide insight for future lessons• Enthusiastically introduced students to FSU community through cultural, intellectual, and academic excursions inside and outside of the classroom

• Assist in English course planning and facilitation at the Center for Intensive English Studies (CIES)

• Led a supplemental freshman interest group for the summer semester of 2021• Facilitated small group discussions and activities based on provided curriculum

• Prepared daily activities and enrichment geared towards children ages one to four• Supervised children in accordance with DCF regulation and ratios• Ensured the safety of each child and confidently administer first aid when necessary