Create and lead Business Management Operations and Chief of Staff Office for high visibility organization with $20M budget and 150 employees across multiple regions. Recruited to build and align organizational capabilities by centralizing business and administrative functions to improve effectiveness and reduce redundancy. • Direct all internal IPS business functions (Finance, Budget/Forecast, Human Resources, Organizational Planning, Metrics Consolidation, Communications, Resource Development, Executive Messaging, Strategic Planning, Stakeholder Management, Business Continuity and Event Management) to create efficiencies and leverage resources.• Serve as the VP's strategic advisor, directing day-to-day operations and executing on emerging issues.• Improve internal budget and forecast processes to assure financial targets are met. Balanced $20m budget spanning multiple cost centers.• Create strong and effective teams by directing IPS departmental performance management process, leadership development and succession planning, evaluating performance and potential against established standards and recognized industry principles.• Direct and implement internal summits/conferences to increase security and risk awareness across the enterprise.• Develop and drive departmental plans while identifying and mitigating risks and issues to ensure alignment with top-level organizational values, targets and objectives.

Led Business Management Office and served as Chief of Staff for IT Compliance VP. Direct responsibility for all business administration functions for department with $9M budget and 75 employees. Enabled process improvements by identifying, monitoring and managing key performance drivers including workforce planning, recharge assessments and management of operational expenditures.• Responsible for all IT Compliance Finance functions, Metrics, Human Resources, Communications, Executive Messaging, Strategic Planning, Procurement, Facilities Management and Business Continuity Planning. • Managed IT Compliance mid-year and year end evaluation processes including performance management, resource analysis and salary reviews.• Directed departmental communication plan, communication initiatives, message alignment, team building events, community benefit activities and stakeholder management.• Recruited, hired and trained Business Management Office team members, provided coaching and performance management to retain essential talent.

Managed business operations and change execution including maturing relevant processes, tools, reports and metrics. Managed departmental finances of ~$18M. Brought Year-End financial results within target (3% in 2008, 2% in 2009). Developed automated monthly reports from a predominantly manual process, reducing overall effort on variance reporting by 50%. Managed, planned and organized financial reporting and operational metrics for the IT Compliance department. Conducted resource tracking and verification on ~$11M Ernst & Young contract.