Cathy is a General Manager of Operations at Professional Radiology Outcomes (PRO), a leading medical tele-radiology company that provides reporting services to hospitals and imaging centers across Australia and internationally. She has been with PRO for over 10 years, starting as a Client Services Officer and advancing to her current role in 2016.With a diploma in business administration and strong skills in office administration, human resources, and client services, Cathy oversees the day-to-day operations of PRO, ensuring timely and high-quality clinical support to clients and their patients. She is also responsible for the medical governance and cloud-based infrastructure of the company, which are compliant with Australian and European regulations. Cathy is a strategic and results-oriented leader, who fosters a culture of excellence and innovation among her team. She is a problem solver and a lateral thinker, who leverages her knowledge of RIS and PACS environments to deliver optimal tele-radiology solutions.