Katerina Jonova Email & Phone Number

Horní Podluží, Ústí Nad Labem, Czechia

Horní Podluží, Ústí Nad Labem, Czechia

• White collar workers and production overhead workers full HR support• Recruitment for white collar positions• HR systems and data management• Implementation of new legal requirements in the processes• Learning and development lead• Local employee engagement surveys manangement and corrective actions suggestions for management• Support of corporate communication in the EMEA region• Support of international visits and temporary assignments• Implementation of corporate policies into CZ environment• Member of Strategic communication council

● Tracked processes of the HR and Billing departments to ensure in-depth understanding● Designed and successfully implemented new process for external onboarding● Developed custom application in Zoho Creator applying creative solutions using Deluge scripting language● Synchronized internal processes with 20+ clients● Continuously managed and implemented changes within the organization● Synchronized local and global processes

● Developed and implemented multiple processes – onboarding tracker, TPC projection, monthly payroll tracker● Managed a team of 9 people of multiple nationalities in two departments while training newcomers in multiple departments● Solved complex problems within the employee lifecycle, including difficult terminations and provided senior level support to the clients● Communicated with clients and negotiated SLA terms● Ran monthly data analysis on employment statistics and presented the results to the C-level executives● Responsible for management of regional teams and seamless communication between individual teams

District Liberec, Czech Republic

● Onboarded employees in 20+ countries with heavy focus on EMEA and kept the employee files complete and accurate● Worked with and interpreted payroll from 20+ countries● Researched HR-related topics in local languages

District Brno-City, Czech Republic

● Managed translation projects in over 40 languages● Performed quality check using several CAT applications● Ensured SLAs were kept● Communicated and negotiated quotes with the clients

District Liberec, Czech Republic

● Overseen science exhibitions representing various STEM fields● Ensured child safety● Communicated with visitors of all ages to deliver various information related to the exhibitions● Ran interactive workshops on blindness in everyday life● Safely operated heavy machinery for entertainment purposes

Master'S Degree, Literature And Intercultural Communication

Bachelor Of Arts - Ba, Intercultural Communication

Activities and Societies: Lambda Pi Eta Honors Society

Bachelor'S Degree, English Language And Literature/Letters

Education record

Activities and Societies: Drama club, Piano, Recorder