The previous job at Mazendo1. Title: Overseas operations SupervisorServed as liaison between departments and overseas franchisees. resolved problems in day-to-day administrative, new dishes development and operational problems.● Established the first overseas franchise store in Manila, Philippines. Lead the training team in training the local staff and helping with the soft opening. This project earned the company about $5,000,000 NT in 2017.● Oversaw communication with overseas franchisee. Dealt with the overseas orders and monthly royalty, earning approximately $100,000 NT/ month.2. Title: Education and Training ManagerComposed and edited new employee orientation lessons, store operating training lessons, assisted operating team. In charge of the employee promotion process.● Created a friendly environment for new staff, decreased the new employee turnover rate about 55%. Established an appropriate and positive model for employees, decreasing the total turnover rate about 15%.● Established a completed training manual and training system for store trainer.3. Title: Operation Team Member (from employee to store manager)As a waitress and a chef, served customers and prepared good quality cuisine for them. As a manager, managed day-to-day administration, tried to increase store profit and create a good work environment for my employees.● Opened the 4th branch in Taipei main station as an opening team member.● Rotated between four branches to help solve the operating problems.Job at Krispy KremeTitle: Operation Team Member (from employee to store manager)As an initial team member, served customers and prepared good quality doughnuts. Sharing the brand spirit to customers and other employees. As a manager, managed day-to-day administration, tried to increase store profit and create a good work environment for my employees.● Opened the 1st branch in Xinyi area as an opening team member.● Win the 1st Krispy Kreme Taiwan barista competition.