Catherine Kasongo Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto

Toronto, Canada Area

-Issued an average of 10-15 purchase orders daily to health and safety vendors to fulfill inventory levels in distribution centres and branches across Canada -Achieved additional cost-savings upwards to 50% in category through volume buy, special customer agreements, periodic promotions, and other special deals-Resolved shipping non-compliances related to overages, shortages, wrong items, quality assurance and other shipping errors within 7-15 days-Investigated backorders and late deliveries exceeding 30 days and provided detailed updates in system for internal stakeholders-Assisted Accounts Payable in resolving vendor disputes with invoicing and freight charges within 7 days and requested credit memos where applicable-Discovered a shipping error by a top vendor after a five-month long dispute allowing Wajax to receive a credit greater than $4000-Monitored supply chain disruptions impacting category and notified the Business Development team to help with contingency plans-Generated weekly reports linked to stockouts, incoming overmax, open transfers and monthly reports including scorecards-Trained new buyers on purchasing procedures, ERP system and report generation-Responded to general inquiries in English and French to external and internal stakeholders via email and phone

Toronto, Canada Area

-Enhanced relationship with key warehousing accounts by streamlining communication and understanding specific requirements-Liaised with Transborder team to ensure a quick turnaround of outbound warehousing shipments in local areas and across Canada -Scheduled several weekly inbound shipments ranging from 20 to 40-foot dry containers and less than truckloads for a timely offloading by warehousing team -Allocated time, labor, and equipment to offload containers and truckloads for an efficient receipt process within the agreed 24-hour timeframe -Monitored the inventory levels of two major vendors by assigning weekly cycle counts and making inventory adjustments for accuracy in WMS-Reviewed vendor guides thoroughly to ensure compliance with configurations, shipping, and delivery appointments to uphold quality and delivery standards -Prepared and audited monthly billing of several warehousing accounts and captured up to an additional 7% from unaccounted warehousing activities-Assisted French-speaking customers by answering general inquiries via phone in French

Toronto, Canada Area

• Processed detailed purchase orders (avg. 5-15/day) in accordance with requirements into ERP system (Sage 300 ERP ACCPAC) for picking by the Shipping team• Communicated distribution details to Shipping team to ensure correct pallet types were used, compliance labels followed, Incoterms confirmed, ASNs completed with all information and more • Reported visibility on sales, inventory levels, production, order status and shipment details to cross functional teams (Sales, Shipping, IT, Marketing and QA) by retrieving large data reports and third party resources• Provided exceptional customer service with the timely follow-up of open orders, back orders, transit times, tracking and tracing, proof of delivery and resolving freight issues under pressure • Coordinated 10+ US shipments with the RFQ and pickup details from truckload carriers and issued export documentation (vendor invoice, pro forma invoice, BOL) to US Customs for advance clearance• Managed the update of data pertaining to customers (additional warehouses, contact information) and products (new descriptions, price, weighs and more) into database for accurate generation of picking list • Verified orders shipped were in compliance with terms and conditions outlined in new and existing contracts between customers and vendor to ensure standards were met

Phnom Penh, Cambodia

-Recommended a cost-effective appraisal software to the CEO and Consultant to improve efficiency of reports resulting in its implementation four months later-Managed a small team of two during a 6-month period in revamping marketing materials including brochure and website-Collaborated with an external marketing agency and web developer to execute approved concepts for the brochure and website -Delivered multiple detailed sales presentations to prospective clients and successfully helped the firm be selected to a limited pool of independent appraisers by a top national bank -Functioned as a liaison between valuation team and prospective clients to maintain communication and establish long-term relationships

Fort Mcmurray, Alberta

Calgary, Alberta, Canada Area

• Reported weekly key performance data results to the Western Customer Team (WCT) for visibility on accounts and to identify areas of improvement • Prioritized building detailed custom business reports for the WCT using SAP Business Objects • Provided analytical insight on product categories for the different accounts managed by the WCT

Edmonton, Canada Area

• Conducted secondary research on various topics to assist the Marketing Manager in developing new marketing strategies for the company• Undertook a 3-month quantitative market research independently to attract and retain users by analyzing data from a variety of sources (comScore and eMarketer) • Presented detailed market research findings and recommendations to the VP of Content and Creative team in a lengthy presentation with Q&A session

Edmonton, Alberta

• Responsible for raising awareness among and attracting participants through social media as part of the communication plan for the launch of the Walk a Mile in Her Shoes event in Edmonton• Answered new event inquiries in a clear and concise manner via phone calls and emails • Helped raised over $22,000 in support of violence prevention programs over a three month period

Bachelor Of Business Commerce, Marketing, International Business

Activities and Societies: Cooperative Education Students Association (CESA), AIESEC

Bachelor Of Commerce

Activities and Societies: Social Wellness Awareness Team (SWAT)

Business

Activities and Societies: Keyano Huskies Women's Soccer Team

Post-Graduate Certificate In, Accounting

Post-Graduate Certificate In Advanced Professional Accounting