Catherine Kocurek Email & Phone Number

Houston, Texas, United States

• Effectively uses data and business intelligence resources to drive sales• Finds creative ways to solve problems and exceed customer expectations• Familiar with Microsoft Office applications, Google Docs, and Salesforce.com • Strong oral and written communication skills• Meet assigned sales quotas by acquiring new customer business and renewing and growing existing relationships• Conducted interviews and promoted other account managers, by focusing on strong leadership and development skills.

Cypress, Texas, United States

• Exceeded sales forecast by 123% of June 2019 through October 2019, with an increase of $76,000• Hired and trained 20+ sales associates and motivated them to become high-selling and hardworking team members with strong knowledge of inventory• Adhered to company standard operating procedures (SOP) ensuring store merchandise and cash were safely and professionally handled• Helped to coordinate sales associates’ weekly schedules and new employee training systems • Responsible for presenting the store front, according to the visual guide and keeping store organized and in great condition• Provided strong service to customers, increasing customer loyalty and ensuring high rate of repeat customers

College Station, Texas, United States

• Maintained store cleanliness, regularly stocked inventory, and completed all opening and closing duties• Assisted with the employee training process during opening and closing shifts• Handled customer service during all shifts

College Station-Bryan Area

• Handled company phone calls and appointments• Worked as a mediatory and conducted volunteer mediation training sessions• Assisted with preparation for various meetings, conferences, and client appointments and court dates

Bachelor'S Degree, Communication, General

Associate'S Degree, Legal Assistant/Paralegal