Key Account Manager - Retail & Hospitality/Product Manager Led Lamps
South County Business Park , Dublin 18
My role began by developing Philips Market Position in the Irish Hospitality Segment. Philips are extremely successful in the Retail Segment in Ireland and part of my role has been to transfer this success to the hospitality market through the development and promotion of MasterLED Range.It has been crucial to build Customer Development within the Hospitality Segment from the Larger Hotel Groups/Chains to the independently owned Irish Hotels. By continuously monitoring the Hospitality… Show more My role began by developing Philips Market Position in the Irish Hospitality Segment. Philips are extremely successful in the Retail Segment in Ireland and part of my role has been to transfer this success to the hospitality market through the development and promotion of MasterLED Range.It has been crucial to build Customer Development within the Hospitality Segment from the Larger Hotel Groups/Chains to the independently owned Irish Hotels. By continuously monitoring the Hospitality Sector in Ireland, I can ensure I understand my Customers needs and requirements. Crucial to any business is developing & maintaining customer relationships with Philips Partners in the Wholesale Sector across Ireland to manage their needs and understand their requirements and the relationships they have with their customers. Over time my role has developed and evolved to that of not just a KAM but of a Product Manager, Marketeer & Educator. With the evolution of LED lighting, I was responsible for managing the Category of LED lamps for the Irish market ensuring that customers were informed, Account Managers had all the tools necessary to drive Sales. As Product manager, I was also responsible for IGM achievements, margin growth, pricing and forecasting. With the lighting Industry now changing at such speed, it is critically important to be able to react as needed for both Philips and our customers. In the Retail Sector, I provide support to Customers from the initial introduction to our Products & Services right through to implementation & installation of a project. Under this role I work closely with a number of retailers undertaking Energy Projects. A large part of this role is project management working closely with the end-user and contractor to bring the project to completion. Show less