Catherine Mackle Email & Phone Number

Dublin, County Dublin, Ireland

New Zealand And Canada

Amazon: Client Services Associate- Delivering excellent service to employees, maintaining office orderliness and managing the relationship with third parties and vendorsVail Resorts: Senior Host - Promoted within two weeks; supervising daily operations of guest services achieved through focus on staff performance and managing customer escalationsSite Safe NZ: Course & Assignment Administrator- Exceeding daily targets in dealing with masses of information while exercising a… Show more Amazon: Client Services Associate- Delivering excellent service to employees, maintaining office orderliness and managing the relationship with third parties and vendorsVail Resorts: Senior Host - Promoted within two weeks; supervising daily operations of guest services achieved through focus on staff performance and managing customer escalationsSite Safe NZ: Course & Assignment Administrator- Exceeding daily targets in dealing with masses of information while exercising a high level attention to detail and reviewing team accuracy New Zealand Police Association: Member Services Representative- Representing the organisation, taking on extra responsibilities to reduce team backlog and carrying out daily general administrative duties Show less

Manchester, United Kingdom

Partner Account management:- Effective and thorough profiling of all accounts- Increasing partner wallet share with VMB- Running marketing incentives and price promotions specific to individual partners to increase their spend- Created an in-depth training document for new starters - both internal and external to improve on-boarding process into the team

Manchester, United Kingdom

Managing a base of 50 accounts in the Education sector:- Increasing their spend and broadening the portfolio of products they buy from Virgin- Improving partner relations with Smoothwall and increasing partner sales- Improving the NPS score of the Public Sector Desk team by running incentives and increasing engagement with our accounts- Running successful campaigns to reduce churn in our un-managed base of accounts

Manchester, United Kingdom

In my 9 months I rotated around 3 different teams:- Inbound acquisition increasing the spend of new customers- Outbound campaigns re-signing customers while increasing their spend- Inbound retention reducing customer churn and re-signing them while increasing their spend

Paris Area, France

Particeep is a fast-growing French technology startup located in the heart of Paris. They are a platform software provider dedicated to innovation and financing.- Prospection of clients (pre-sales), lead generation and cold calling- Improvement of marketing material and presentations for events and new clients- Sole creator and director of two weekly newsletters in innovation and financial services- Management of Twitter and LinkedIn accounts posting daily content

Pricewaterhousecoopers, 1 Spencer Dock

As part of my degree at DCU, I completed a 4 month placement an intern in the advisory section of PwC on Corporate Recovery and Insolvency.- Management of a portfolio of 50 properties seized in liquidation due to bankruptcy- Connecting interface between all stakeholders – customers, banks, lawyers, realtors, potential property buyers- Production of financial reporting: income statements and balance sheets after each operation

Indiana Area

I managed my own business for the summer working 11 hours a day for 12 weeks. I completed my summer as the best salesperson in an organization of 20 people with personal sales.I received a promotion to “student manager in training” based on performance and leadership skills. I received the 'Big Check' award for having earned more than $8 000. I sold educational materials to students of all ages, door to door. The materials consisted of early learning books and websites up to… Show more I managed my own business for the summer working 11 hours a day for 12 weeks. I completed my summer as the best salesperson in an organization of 20 people with personal sales.I received a promotion to “student manager in training” based on performance and leadership skills. I received the 'Big Check' award for having earned more than $8 000. I sold educational materials to students of all ages, door to door. The materials consisted of early learning books and websites up to college prep for high school students. I sold in neighbourhoods in the towns of Fort Wayne, Munster and Highland. Show less

After achieving distinctions in my final three piano exams, I began teaching piano when I was 15. After two years of teaching, I had six students ranging in age and grade, all completing exams in conjunction with the Royal Irish Academy of Music.

Bachelor'S Degree, International Business, 2:1

Activities and Societies: BDE CESEM campagne pour l'année 2015-2016.

Bachelor'S Degree, International Business, 2.1

Activities and Societies: Music, Drama, GAA, ESOC

High School

Activities and Societies: Music, Instrumental group, GAA, Coiste I achieved 535 points in the Irish Leaving Certificate, studying all.