Catherine Mann Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Australia

▪ Processing all facets of account underwriting from quotes to new business, endorsement,amendments, imports, and cancellations▪ Handling internal referral and processing queries, providing advice and support to other underwritersby phone via our internal commercial underwriting referral hotline▪ Maintaining knowledge of specific broker schemes and relationships▪ Undertaking monthly underwriting quality reviews of multiple contact centre staff and providingfeedback… Show more ▪ Processing all facets of account underwriting from quotes to new business, endorsement,amendments, imports, and cancellations▪ Handling internal referral and processing queries, providing advice and support to other underwritersby phone via our internal commercial underwriting referral hotline▪ Maintaining knowledge of specific broker schemes and relationships▪ Undertaking monthly underwriting quality reviews of multiple contact centre staff and providingfeedback to assist with staff career development▪ Participating in and providing sign off for User Acceptance Testing of both new and existing systemsto ensure systems and referral rules function as intended, are compliant with regulatoryrequirements and offer a satisfactory experience for the end-user Show less

Melbourne, Victoria, Australia

▪ Conducted reviews of internal underwriting business units, including third party distribution partners,striving for continuous improvement of underwriting processes▪ Reviewing data to identify underwriting issues/errors and then make recommendations accordingly▪ Identifying and reviewing breaches and recommending training where and when appropriate▪ Ensuring compliance requirements are being adhered to▪ Reviewing relevant regulatory & legislative changes to ensure… Show more ▪ Conducted reviews of internal underwriting business units, including third party distribution partners,striving for continuous improvement of underwriting processes▪ Reviewing data to identify underwriting issues/errors and then make recommendations accordingly▪ Identifying and reviewing breaches and recommending training where and when appropriate▪ Ensuring compliance requirements are being adhered to▪ Reviewing relevant regulatory & legislative changes to ensure business processes are updatedaccordingly Show less

Melbourne, Australia

▪ Maintaining, strengthening and developing relationships with potential clients, existing clients,insurance brokers, plus various underwriters & insurers▪ Managing a portfolio of clients in line with the company’s standards and processing timeframes▪ Gathering and assessing background information for effective risk assessment▪ Preparing & proofreading comprehensive underwriting submissions, other forms of formalcorrespondence and industry related articles▪ Quality… Show more ▪ Maintaining, strengthening and developing relationships with potential clients, existing clients,insurance brokers, plus various underwriters & insurers▪ Managing a portfolio of clients in line with the company’s standards and processing timeframes▪ Gathering and assessing background information for effective risk assessment▪ Preparing & proofreading comprehensive underwriting submissions, other forms of formalcorrespondence and industry related articles▪ Quality assessments of completed proposal forms, insurance questionnaires & insurer terms▪ Carried out internal auditing of files before release of documentation to clients Show less

Bachelor Of Business, Macroeconomics & Economic Development

Education record