Catherine Marsh Email & Phone Number

Belfast, Gb

At Simplicity, a unique level of service and support lies at the core of our business. Our account managers are dedicated to supporting their clients reach and exceed their expectations.Our goal is to develop close working relationships with our clients, we view this relationship as a partnership; we don’t just want to win your business, we want to earn and retain it. This means staying close and keeping you up to date with all the latest technological advances in the industry. We create solutions aligned to your business vision from fine-tuning existing services to designing bespoke unified solutions. We’re able to take this flexible approach to the service we offer as processes and limitations do not bind us and our staff are on hand to help when you need us the most.You can be sure that we’ll always respond to you promptly and efficiently, with our aim being to resolve any issues that may arise on your behalf so that we save you time and money and continue to have not only the best solution, but also the best service to maintain the solution you have been given.Our Hosted IP PBX solution moves the functions of onsite PBX hardware to the cloud. Instead of connecting telephones to an on site PBX, your handsets connect to a dedicated router on the UK’s most secure data centre. This enables you to make and receive calls via VoIP. You get all the features of an on site PBX and more, delivered seamlessly to desk phones, computers, and even mobile devices.Horizon puts you in complete control of your phone system and comes with an extensive range of call handling and management features, all operated through an easy-to-use web interface.Horizon provides a broad range of call handling features that are accessed via the web. The dashboard gives you convenient access to information such as your call history, voicemail and recorded calls. Personalised settings are quick and easy to set, ensuring your calls are handled effectively.