• Client Onboarding: Facilitates the onboarding process for new clients, ensuring a smooth transition to Heartland, often installing and balancing previous wages.• System Setup: Configures and customizes payment system software according to client specifications and business needs.• Training: Provides comprehensive training to clients and their staff on the use of payment solutions and software.• Technical Support: Resolves issues and troubleshoot system errors.• Documentation: Maintains detailed documentation of client interactions, configurations, and training sessions.• Project Management: Manages and builds multiple accounts, ensuring timelines and deliverables are met.

• Develop and execute strategic plans to meet and exceed cosmetics sales targets for a $720.6k counter through outsourcing events. • Drive sales growth through effective merchandising, promotional events, and customer engagement initiatives.• Analyze sales data and customer feedback to optimize product offerings and promotional activities.• Train and motivate beauty advisors, providing product knowledge and customer service training. • Planning, executing, and leading outsourcing events to drive new guests to brand.• Designs marketing materials to communicate organizational objectives with a clear call to action. • Utilizes digital and social media marketing to promote brand initiatives.

• Analyzes KPI metrics to determine strengths and opportunities.• Coaches efficiently to align brand messaging, product knowledge, and customer experience.• Directs, plans, and coordinates philanthropical events with non-profits to drive brand awareness.• Develops promotional materials to communicate organizational activities.

• Assisted hiring and training new employees.• Led operation improvement initiatives for 2 store fronts.• Exceeded monthly sales goals by effectively assessing guest needs and making appropriate suggestions based on knowledge of 500+ products.