Catherine Mauch Email & Phone Number

United Kingdom

Summary: Responsible for managing and delivering data analysis projects to support decision-making and provide insights for fundraising and engagement strategies. I manage the CRM, collaborate with external agencies on web development and tracking, monitor website performance, and ensure data protection best practices. This role involves data analysis, impact reporting, stakeholder management, and technical development within this climate-focused nonprofit.Responsibilities:• CRM Management: Oversee CRM system, enhancing database value and maintaining data quality. Provide training for staff, implementing processes to streamline departmental everyday tasks, and create reporting tools, including dashboards, to support internal teams.• Website Strategy and Performance: Lead the relationship with stakeholder agencies for the website and oversee the functionality of the website. Collaborate on website strategy, manage performance, tracking, and insights. Contribute to technical developments to improve user experience.• Data Protection and Compliance: Keep abreast of fundraising practices and legislation, maintaining data protection policies, and ensuring GDPR compliance across the organisation. Address data protection queries and requests, deliver training, and manage privacy policies and updates.• Data Insight and Impact Reporting: Prepare supporter data for email marketing, measure campaign impact, and establish evaluation metrics. Analyse diverse datasets and collaborate with teams to collect and report on data, and identify trends and anomalies. Provide timely insights and effectively present to the team findings.• Collaboration and Stakeholder Management: Foster strong relationships with internal and external stakeholders. Directing requested developments for CRM and website while managing budgets, retainers, and schedules.

Penryn, England, United Kingdom

Summary:Results-oriented project coordinator at an environmental/climate charity with a proven record of orchestrating and delivering diverse concurrent projects from inception to completion. Proficient in cross-agency collaboration and stakeholder engagement with a consistent track record of maintaining high project standards.Responsibilities: • Project management: Coordinated and managed large and small digital projects simultaneously, overseeing their entire lifecycle from initiation to successful completion and improving internal systems of collecting and processing donor data. • CRM Migration: Led the migration to a new CRM, meeting all agreed upon timelines. Worked closely with a CRM agency, ensure seamless discovery, database build, data migration, testing, and onboarding of CRM.• Rebrand & Website Build: Worked in tandem with design and website agencies to guide the discovery, build, content population, testing, and smooth roll-out of a new website and brand ensuring stakeholder buy-in. Administered, tested, and populated content on the website and CRM, ensuring they adhere to GDPR compliance and associated protocols.• Effective Communication and Relationship Building: Proficient at fostering strong working relationships with stakeholders, agencies, and teams. Skilled in managing expectations, updating project status, and collaboratively addressing challenges to ensure successful project execution.• Risk Assessment and Mitigation: Experienced in identifying potential project risks, assessing their potential impact, and proactively devising strategies to manage and mitigate these risks. Capable of adapting to changes in scope, making data-driven decisions, and guiding projects through unforeseen challenges.

Newton, Ma

-Meticulously drafted, prepared and sent client proposals, presentations, memos, reports, and contracts on Microsoft Word, Excel, PowerPoint, and Adobe Acrobat for project manager and project executive approval-Generated financial reports on customer relationship management (CRM) software (Deltek Vision and Infusionsoft) in order to project revenues, review active project summaries, and track opportunities for marketing team and department head-Scheduled and coordinated staff meetings, books conference rooms and catering, prepared meeting agendas, and recorded accurate meeting minutes for select committees-Organized staff travel arrangements, processed and reconciled staff expense reports, and maintained staff availability and project calendars on Outlook-Maintained electronic copy filing system, client/contact database, tracked status of opportunities, project needs, and client details while working closely with accounts receivables-Provided quality assurance for data entry on technical reports-Strong organizational skills, superb time management skills, and ability to multitask and prioritize work with ease

Greater Boston Area

-Successfully instructed prepared lessons to a class of approximately twenty students -Maintained classroom safety by setting rules and ensuring students adhered to them and taking disciplinary actions as necessary

Worldwide

Provided superior hospitable services and event planning in line with owner and guest expectations during guest trips and regattas. Gained exceptional interpersonal skills through living and working with a diverse crew in international settings and in a confined work environment. Developed a team-oriented mindset committed to collaboration, discipline, and adjustability while cultivating in-depth seafaring skills in navigation and boat handling amidst three Atlantic crossings.

Greater New York City Area

-Project manager for multiple NYC Department of Park and Recreation’s Natural Resource Group’s (NRG) invasive species removal, reforestation, mitigation, and restitution projects simultaneously. Directed crews of 2-10 landscapers-Responsible for contract administration of 100K+ dollar contracts with minimum to no supervision. Included payment processing, change order preparation, correspondence between forester and contractor, and the monitoring of contract cost and schedule on excel spreadsheets-Ensured quality assurance for NRG’s urban ecology restoration and management via adherence to policies, field directives, guidelines, permits, and protocols. Independently supervised and reviewed all given treatments in designated wetlands-Created detailed maps on Bluebeam Revu and ArcGIS-Delivered clear and concise daily, weekly, and monthly reports regarding budget and activities. -Presented photo documentation, the inspection and measurements of all activities, and compilation of all actions in a contract book-Provided technical support via testing, sampling, and surveying-Regional native and invasive plant and tree identification -Skillful communicator to both forester and contractor, depended on for all parties being aware of all contract activities. Spokesperson for NRG’s process and objectives while on-site to inquiring public -Participated in audits where I prepared and organized pertinent documents, photo documentation for participation in routine audits with city authorities

Wilmington, North Carolina Area

-Analyzed and monitored land easements to ensure that the owners of the property adhered to easement restrictions while maintaining good landowner relations-Used a hand-held GPS to document areas inspected and uploaded data to GIS software in order to create maps of tracks and photo points for the state’s TNC headquarters’ land easement database-Interpreted topographical and/or aerial maps

Block Island, Rhode Island

-Guide on educational programs and hikes, communicated the identification of local flora and fauna-Identified and manually removed invasive species at a designated migratory bird stopover -Performed trail maintenance for Block Island’s Greenway Trails

Associate'S Degree, Magna Cum Laude

B.S. Environmental Science, Magna Cum Laude