Catherine Mccauley work email
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Leading a portfolio of 500 accounts at brightwheel, my expertise in relationship building and strategic SaaS solutions has been pivotal in keeping churn under 1.2%. My role as a Customer Success Manager hinges on a proactive approach, ensuring customer satisfaction through effective product demonstrations and collaborative problem-solving.Previously as an Inside Sales Consultant, I excelled in territory account management and public speaking, which enabled me to identify leads and drive revenue growth. My dedication to excellence is evident in surpassing sales and retention goals, all while fostering genuine customer engagement to fuel sustainable business growth.
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Account ManagerPurple Wave AuctionDallas, Tx, Us
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Customer Success ManagerBrightwheel Feb 2022 - Aug 2022San Francisco, California, Us• Actively managed 500 early childcare center accounts with their SaaS subscription, ensuring proactive & reactive retention strategies.• Conducted effective PowerPoint demonstrations to increase billing sales and collaborated across departments to meet customer needs.• Maintained monthly churn below 1.2% and consistently exceeded monthly sales and retention metrics. -
Inside Sales ConsultantGabbart Communications Sep 2020 - Feb 2022Durant, Oklahoma, Us• Conducted cold calling to generate leads and qualify potential K-12 clients for Gabbart in the SaaS technology market.• Researched and identified leads through various digital resources and industry events.• Collaborated with the outside sales team to successfully close deals and increase revenue. -
Business Development RepresentativeSilverwing Productions Feb 2018 - May 2020• Answered potential client questions and follow-up questions to drive sales conversions.• Generated sales proposals and pricing requests to secure new business opportunities.• Scheduled customer’s production to ensure timely delivery of custom apparel merchandise.• Initiated meetings with Buyers and General Merchandise Managers to expand business initiatives. -
Account ManagerKelli'S Gift Shop Suppliers Dec 2015 - Feb 2018Carrollton, Tx, Us• Managed and grew pre-existing sales territory, offering solutions and support to meet buyers' hospital gift shop needs.• Trained customers on utilizing company website and resources effectively.• Maintained strong client contact through phone and email, updating CRM activities regularly. -
Account Relationship ManagerEducational Products Inc. Sep 2013 - Dec 2015Carrollton, Texas, Us• Managed K-12 school districts to provide school supplies, custom apparel, and fundraising solutions.• Conducted web and directory research to secure new school business opportunities.• Provided exceptional client support, including: renewal contracts, quotes, billing, order forms and promotional materials, delivery scheduling and issue resolution. -
Renewal SpecialistEdmentum Jul 2012 - Aug 2013Bloomington, Mn, Us• Tracked performance metrics weekly, monthly, and quarterly to drive sales growth.• Established positive relationships with K-12 school districts for SaaS technology renewals and upsells.• Managed databases with client information for efficient account management.• Collaborated extensively with internal departments to achieve white glove support. -
Special Education Teacher'S AssistantCarrollton-Farmers Branch Isd Aug 2010 - Jul 2012Carrollton, Texas, Us• Assisted classroom Communications Teacher in managing classroom activities for special needs children.• Provided personalized academic support to enhance students' learning experience.• Participated in inclusive events like Special Olympics, District Swimming, and Bowling Competitions. -
Senior Pharmaceutical Sales RepresentativeTap Pharmaceuticals Mar 1995 - Mar 2001Us• Successfully promoted Prevacid to key family practice and gastroenterology practices, driving increased brand awareness and sales.• Obtained exclusive formulary status at Southwest, Methodist, St. Paul, and Baylor Hospitals, securing a competitive advantage in the market.• Selected as the District Sales Trainer, where I trained representatives on effective territory management strategies.• Recognized as the Computer Applications Trainer, responsible for training district members on software updates for enhanced productivity. -
Relationship Sales ManagerQuotron Systems, Inc. Aug 1990 - Mar 1995• Managed strategic accounts, achieving 99% revenue quota at Quotron Systems, Inc.• Signed renewals, sold ancillary products, and conducted demonstrations for clients.• Scheduled client training post-system installations and provided ongoing support.• Generated proposals, processed service orders, and resolved billing inquiries.
Catherine Mccauley Skills
Catherine Mccauley Education Details
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University Of North TexasMarketing
Frequently Asked Questions about Catherine Mccauley
What company does Catherine Mccauley work for?
Catherine Mccauley works for Purple Wave Auction
What is Catherine Mccauley's role at the current company?
Catherine Mccauley's current role is Account Manager.
What is Catherine Mccauley's email address?
Catherine Mccauley's email address is ca****@****000.com
What is Catherine Mccauley's direct phone number?
Catherine Mccauley's direct phone number is +121446*****
What schools did Catherine Mccauley attend?
Catherine Mccauley attended University Of North Texas.
What skills is Catherine Mccauley known for?
Catherine Mccauley has skills like Account Management, Sales Management, Salesforce.com Implementation, Customer Support, Long Term Customer Relationships, Customer Demos, Crm, Sales Operations, Business Development, Selling, Marketing, Sales.
Who are Catherine Mccauley's colleagues?
Catherine Mccauley's colleagues are Micky Wiese, Landon Young, Csm, Bridget Hess, Justin Smith, Scott Eldred, Kwame Agyenim-Boateng, Marabeth Tyler.
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