Catherine Messier Email & Phone Number

Remote and onsite management / short & long term leased properties / high end residential and Airbnb property/ commercial property. Manage daily maintenance and administration operation. Oversee renovation projects, hire and manage trades labor. Manage bookkeeping for rent rolls and short-term Airbnb platform. Manage tenant and guest requests and compliance with lease agreements.

On site property management overseeing a facility manager, drivers, 2 grounds men, 2 gardeners,3 housekeepers, 3 private chefs and on call services to include painters, electricians, plumbers, cable and internet, well, pool and pond services. I managed all improvement projects as needed on the property. This included a $400K historic restoration project. I managed the security system installation and monitoring services. In addition to hiring and managing staff and on call vendors I also managed the owners’ personal projects with art dealers, art restoration and handlers, interior designers, and fabricators. I hired and managed dog trainers’ schedules. Guests were frequently hosted at the 6- home compound. I managed transportation, housekeeping, grocery, dining and driver reservations, dry cleaning, prescription pick up and amenity requests. I managed the estate budget and monthly reconciliation of our visa and checking accounts. I was on call 7 days per week.

Hire and oversee ranch personnel, providing multi-location facility & grounds maintenance, capital improvements.Manage recreational mountain lodging / event experiences /scheduling / maintenance and housekeeping.Manage Sourcing / Purchasing / Inventory/ BookkeepingDaily care and feeding ( as needed) for cattle and horses / assist with cattle drives and sale preparation.Implemented business plan for farm hemp production, licensing and complianceOversee all farm production phases from seed genetic selection to daily farming practices through harvest

Managed daily operations of Academy office including management of administrative, IT & operational personnelManage all aspects of Academy casita lodging and campus facility buildings / guest satisfactionPrepare and manage annual budget submission of payment of accounts payable.Oversee custodial, maintenance and HVAC services of the Academy facilities, campus and lodgingOversee - Manage contractors for Academy Geo Thermal green systems / audio-visual systems / learning platforms and web site interfaceManage security and infrastructure services and vendorsManage master campus schedulesAssist all areas of Human Resource operations / Prepare board reportsOversee -Office Systems / space and admin personelProject manage / produce Academy eventsNegotiate vendor contracts / Manage work fulfillment

Oversee day to day operations of fractional and whole owner vacation leasing program / Transitioned program from prior management company to Fairmont Heritage Place. Launched all operational infrastructure and reporting systems / revenue and asset management / interior design coordination for brand standard / oversee sales and leasing, Oversees and manage All maintenance crew and chief engineer, managed Access Control (keys, cards, codes), Fire Alarm and Fire Suppression Systems, Intrusion systems housekeeping standards /guest & owner relations. Created and maintained Santa Fe destination activity program / GRS, RDP and Crystal reports management / schedule and oversee capitol and maintenance projects / Increased gross revenue by 110 % in 1st year of operation. Quarterly HOA report contribution to GM.

Opened property from construction stage/ Implemented operational structure / strategic planning for event/catering departments daily operation and procedures / 66,000 sq. ft. resort conference space, golf resort and spa / 390 roomsHire and managed full /& part time staffManagement responsibilities to include; sales/ F&B contract execution, department operations/ event logistics/ catering, conference attendee lodging and transportation/ destination management coordination/ master schedules and budget / contributed to resort strategic management planCoordinate all facility maintenance for conference space, exterior grounds and Chapel with Hilton chief engineerManaged vendor RFP and contracts for all event service suppliers.

Daily administrative and operations management for 5 historic event and meeting sites, single and multiple use locations, lodging & national park land / serving local, national and international clientele in the event, conference and film industry.Hire and manage full and part time staff of 22 employees to include: sales, event management, catering, facility maintenance, facility technical services, DMC, grounds keepers and janitorial servicesResponsible for all sales and leasing practices / meeting budget projections / design marketing materials / ad placement / promoting a standard of excellence for client serviceOverseeing all logistics for event related services/ master schedules / contracts / lodging / F&B/ securityOversee facility maintenance /daily maintenance/ project management /renovation / timelinesCo- produce / support all Presidio public events to include: local and national conferences/ workshops / concerts, festivals, runs, film and photography productionWork cooperatively with legal department to ensure best practices with contractual agreements and insuranceManage properties and five-year capital plan.Manage long and short-term space planning and renovations.Hire and oversee the training and supervision of facilities staff team

Managed sales/ guest services /facility operations / serving local, national and international clientele Responsibilities included: administrative management / sales and marketing / accounting / event and catering production & scheduling / logistics / facility (multiple sites / multiple use) lodging coordination/ grounds maintenance & renovation / strategic planning / policy & procedure managementLease management / compliance with cooperating agreement in partnership with the National Park Service, National Park Police and the Presidio Trust real estate and maintenance divisionCreate and manage fiscal budgetIncreased gross revenue by 200 % in 5 yearsDesign marketing material, secure marketing/ media placement / produce promotional eventsCreate, prepare and implement strategic business plan / target revenue goalsHire and manage full and part time staff to include: administrative, accounting, sales, event, catering, facility and contractual personnelManage building renovations with Building Engineer in compliance with historic planning and review

Full-service property management for public facilities (Metropolitan Community Church and Community center) & private single family residential and apartment building portfolio with Armor Properties, Residential Management ( lived on site & off site ) Event Architects - film and event locations acquisition and production logistics /Detailed list provided upon request.