Catherine Palermo Email & Phone Number

Montreal, QC, CA

• Participate in staffing and recruitment processes - perform reference checks - create and upload job descriptions on SAP successfactor - work with the team on referral program
• Responsible for the onboarding process and facilitating sessions
• Working on projects such as career development and automizing processes
• Create monthly and ad hoc reports
• Collaborate with departments such as IT and Finance to improve work processes

Montreal, Quebec, Canada

• Added roles:
• Training new employees on the floor
• Participating in maintenance and store display
• On the social media team for our store
• Provide coaching and feedback to employees
• Counting and receiving orders

Montreal, Canada Area

• Retail & Customer Service Background
• Assisting customers with merchandise
• Upselling products
• Amazing product knowledge (PK)
• Good communication with customers and teammates
• Good at consulting products to customers

- worked closely with the owner of Topanga- researched data for training modules- designed and organized training modules- created a interview guide - recruited candidates for multiple positions

• Graphic designer summer internship (Print only)
• Worked closely with CFO and buyers to create packaging
• Designed packaging and warning labels
• Designed new layouts for products

Bachelor Of Arts - Ba, Specialization In Human Relations: Organization Development & Change Management

- Understanding of developmental tasks, issues, and processes for individuals and groups to build stronger teams. - Improve an.

Diploma Of Education, Office System'S Technology - Micropublishing And Hypermedia, Honours For 4 Consecutive Semesters

This program taught me the principles of graphic design, business communications, advertising, marketing and web development.