Catherine Rhoads Email & Phone Number

Portland, OR, US

Oakland, California, US

• Manage team of six analytic consultants, building team culture, coaching team members, overseeing capacity planning, resourcing, and work delegation. Lead and manage cross-team portfolios of work, thought partnering.
• Manage team of six analytic consultants, coaching individual contributors and setting goals for skills development, career growth, and performance improvement, owning resource management and capacity planning.
• Management of cross-team consulting and analytic work for regional strategic portfolios, collaborating across teams, setting up processes/coaching opportunities to build portfolio management skills across department
• Provide leadership for team culture/ways of working reset, having individual and group conversations to address concerns while taking steps to build team safety, working with team to do annual retrospective and set.
• Mediate conflict between team members and business partners, defusing escalated situations regarding resource allocation and requests out of scope for department
• Consult and thought partner with senior and operational leaders across the organization, helping drive data-informed decisions for strategic initiatives and regional performance management, focusing on organizational.

Oakland, California, US

• Provide organizational and technical consulting on high visibility projects, negotiating deliverables, scope, resources, and timelines while managing an ongoing portfolio of work. Identify regional strategic.
• Design 3-5 year department strategy and act as liaison with NW Strategic Implementation Office and other strategy groups to ensure alignment with regional and national priorities
• Lead and mentor a team of 6 analytic consultants while managing hospital/continuing care services and strategic portfolios of work, thought partnering with regional leadership, hospital administration, labor partners.
• Management of intern FTEs, including recruitment and hiring, assigning/monitoring projects and work progress, and providing feedback and mentoring
• Perform deep-dive analyses for key metrics and portfolio areas
• Co-creation and implementation of a 6-month consulting program for current department and other consulting groups, including management consulting concepts (contracting/negotiation, discovery, dealing with.

Oakland, California, US

• Lead cross-functional technical projects, providing technical and subject area consulting, negotiating deliverables, scope, resources, and timelines. Manage customer concerns and defuse escalated situations.
• Represent team in technical department-wide projects and coordinate work efforts for upgrades and other key internal department projects
• Help coordinate successful completion of annual team goals by organizing team meetings, work effort, and action items
• Support onboarding and training of interns and new hires on development processes and reporting tools
• Prototype, implement, and support technical solutions using ETL and reporting tools, proposing business rules/criteria based on workflow research, field use, and input from multiple stakeholders across Kaiser regions

• Subject matter data expert on a global scale for MARS Petcare, designing analyses for international business segments for product development, product launches and population research. Represented research department.
• Define research questions and goals, costs/benefits of fulfilling requests, provide estimates of time/work effort, and ultimately provide final report and analysis outlining methods and results
• Assist epidemiologists in technical design and implementation of retrospective research projects, using a basic understanding of population-based models to advise on which data are available to best answer research.
• Provide frequency/one-to-one matched test and control datasets for retrospective research studies and insights into study populations using PL/SQL
• Establish request submission and prioritization process for newly created team to be leveraged by global stakeholders and create and maintain catalog of completed work to aid global segments in answering research.
• Develop business logic/coding standards around medical, visit and invoice data, and project manage data integrity testing efforts on behalf of all business teams

• Support reporting and analysis for marketing, sales, and call center departments, acting as a subject matter and technical expert for other internal departments. Create and implement campaign concepts to support.
• Conceptualize and develop quality reporting/data extraction processes
• Validate system design, data modeling, process documentation, and programming
• Project manage end user data integrity testing for new software implementations and updates to Oracle data warehouse
• Work with both internal and external clients to document business requirements, provide solutions to meet data needs and explain and communicate results
• Coach team members on PL/SQL development best practices, performance optimization, and reporting application use

Support reporting and analysis for operation groups, understanding business needs, gathering report requirements, and building/delivering reporting and analysis products using Oracle SQL, Business Objects, and Crystal Reports. Represent team in business partner meetings and lead Business Intelligence knowledge sharing group. Act as systems analyst for.

Master Of Global Management, Healthcare Services

Bachelor Of Arts (B.A.), Economics, Mandarin Chinese