planning and teaching classes to adults and children.created and adapted engaging materials to deliver content and to support each student in their uniquelearning process.continuously monitoring and assessing learners’ progress throughout the course.planned socio-cultural activities to immerse learners in the Spanish language.

Commercial duties:developed marketing strategies to achieve company sales targets opened new marketsstrengthened customer loyaltydesigned commercial proposalsmonitored and tracked business indicatorsprovided customer service (sales and post-sales)received & processed customer complaints and requestsAcademic duties: supported the development of academic solutions to strengthen the learning processes of Colombianinstitutions provided… Show more Commercial duties:developed marketing strategies to achieve company sales targets opened new marketsstrengthened customer loyaltydesigned commercial proposalsmonitored and tracked business indicatorsprovided customer service (sales and post-sales)received & processed customer complaints and requestsAcademic duties: supported the development of academic solutions to strengthen the learning processes of Colombianinstitutions provided training and consultation for clients and staff to use new tools and teaching methodologiestrained employees to use the products and services offered by the company, and developed trainingmaterials to facilitate this process. Show less

directed, supervised and implemented processes in accordance with the rules and standards of eachexamining bodytrained staff on a national leveldeveloped projects to optimise processesdelivered brand management on a national level (meetings, visits, participation in events, conferences)provided service and support for a wide range of stakeholders (colleges, pilot schemes, teachers,learners) in academic and logistic processes.constructed budgets and calculated… Show more directed, supervised and implemented processes in accordance with the rules and standards of eachexamining bodytrained staff on a national leveldeveloped projects to optimise processesdelivered brand management on a national level (meetings, visits, participation in events, conferences)provided service and support for a wide range of stakeholders (colleges, pilot schemes, teachers,learners) in academic and logistic processes.constructed budgets and calculated statistics. Show less

timetabled and assigned teachers and students to classescoordinated teacherstrained support staffdevised strategies for new client acquisition, and to strengthen loyaltyproduced advertising pieces (newsletters, brochures, flyers etc.)designed and implemented marketing strategiesmanaged social media accountsmanaged monetary accountsproduced statistics on accounts and indicatorsassisted language classes for pre-school and primary children