Paragon Healthcare acquired by Elevance Health -> CarelonRX Division

Quality Control and Escalation Handling with a focus on prior authorizations and benefit verifications.

Revenue Cycle Management with a focus on insurance collections and Copay Assistance billing/collections.

Business-to-business sales associate. Presented full array of products to employers and employees and provided consultative services in both one-on-one and group settings. Established and maintained professional relationships with business owners, CFOs, HR Directors. Assisted HR departments with implementation and billing. Assisted policyholders with claims filing. Trained new agents in the field and assisted with on-boarding process. Provided administrative support to field office leadership.