Catherine S. Email & Phone Number

Investigating anti social behaviour and statutory noise nuisance in private housing in Gateshead. Familiar with the Anti-Social Behaviour, Crime and Policing Act 2014 - working knowledge of Civil Injunctions, Communtiy Protection Notices, Closure Orders etc. Experienced in serving Abatment Notices for statutory nuisance under the Environmental Protection Act 1990 and applying for warrants at court to sieze noise making equipment. Able to prepare cases for prosecution such as writing witness statements and experienced in carrying out formal interviews under PACE. Experienced in informal ways of resolving issues such as through mediation. Proactive and able to deal with complex issues and challenging behaviour. Experienced in installing noise equipment and analysing recordings. I enjoy a challenge and like to be busy.

Felling

Housing Office covering around 1000 properties. Responsible for day to day management of the estates and tenant queries. Dealing with low level anti social behaviour. Conducting viewings with customers, estate tours etc

Blaydon, Tyne And Wear, United Kingdom

High case load of anti social behaviour cases and breaches of tenancy. Experience of taking legal action against tenants such as Notice to Quit, Injunctions, Extension of tenancy etc. Dealing with complex tenancy issues such as domestic violence and hate crime. Working with partner agencies such as the police. Supporting the local office with anti social behaviour in line with the company's service standards.

Felling

Housing Office covering around 1000 properties. Responsible for day to day management of the estates and tenant queries. Dealing with low level anti social behaviour. Conducting viewings with customers, estate tours etc

Felling

Responsible for the management of the rent counter and housing office clerical staff. Assisting the housing manager. Dealt with customer complaints. Carried out one to one's and appraisals with staff. Covered this position for the substantive post holder who was on maternity leave.

Felling

Central Gateshead

Birtley, Tyne And Wear, United Kingdom

Felling

Clerical and admin duties such as answering tenancy queries, signing tenants up for new properties. Handling cash - rent and council tax payments. Assisting the housing officers with their work.

History Ba 2.1, Art History, Criticism And Conservation

History BA degree

Fitness Instructor, Sport And Fitness Administration/Management

Level 2 fitness instructor- gym

Education record

Education record