- Designed intuitive user stories to tackle leading problems customers face in the mobile app, such as device registration, smart home integration, and Wi-Fi setup to reduce confusion and customer service load.- Designed user stories that allow users to search for, connect with, and receive updates from dealers, to help improve dealer brand image and relations with customers.

- Developed a customer service website using React, Node and Material UI, allowing customer service to make queries and navigate to specific customer information, optimizing organization, usability, and productivity.- Implemented cloud based data storage and data validation to prevent duplicate entries. Leveraged user authentication to provide additional security through the site login page.- Created a reports page that utilizes SQL to organize and make company logistics accessible to authorized personnel.

- Synthesized TCP artificial muscles and performed strain testing for biomimetic tissue and prosthetic limb use.- Collaborated with a research team to produce carbon fiber carbon nanotube composites for strengthened structural support. Ran image testing on dozens of stress strain experiments to determine tensile strength.- Conducted soft materials research and synthesized 5 different strains of aerogel for thermal conductivity testing

- Held monthly workshops, software and equipment classes, and contests to foster digital and artistic learning in children.- Organized and launched media projects, open house events, and art contests in a variety of mediums such as photography, photoshop, stop motion, and video.- Coordinated event promotion and produced flyers and sample contest entries to encourage participation, doubling the number of participants in workshops and contests.