Catherine Caputo Email & Phone Number

Springfield, Ma, Us

Amherst, Massachusetts, United States

As the Senior Resident Relations Specialist for six high-end apartment buildings, I oversee the entire leasing process and ensure a positive living experience for our residents. My responsibilities include:- Guiding applicants through every step of the leasing process, from initial inquiry to contract execution.- Successfully negotiating and executing high-yield contracts, maximizing occupancy and revenue.- Generating new leads and implementing strategies to attract prospective tenants.- Screening applicants to ensure they meet our stringent criteria, maintaining a high standard of residency.- Providing technical support throughout the application process, ensuring applicants have a smooth and hassle-free experience.- Ensuring compliance with Fair Housing regulations, promoting equal opportunity and a fair leasing process for all applicants, backed by my certification in Fair Housing.- Managing resident relations by providing ongoing support and assistance throughout the duration of leases, addressing concerns, and ensuring satisfaction.- Responsible for training and mentoring new Resident Relations Specialists.

Bachelor Of Science - Bs, Radio, Television, And Digital Communication

Activities and Societies: PSTV, National Broadcasting Society AERho, WQKE

Education record

Activities and Societies: URSUS (creative writing magazine), honor roll,The Tech Center at Putnam/Northern Westchester BOCES Yorktown.