Adult training and education is my passion, and project management is my super power. Lean Six Sigma Greenbelt certified (with Blackbelt certification in process), I bridge the gap between subject matter experts/end-users and process and software developers. I am able to proficiently identify business needs and work both spectrums to achieve success. An accomplished public speaker, writer, and listener, I understand finding common ground is the best way to build trust, establish relationships, earn respect, and gain cooperation from others. As a confident communicator, I recognize the inherent knowledge and value in each individual, and delight in the success of others. Everyone is capable of success regardless of status or preconceptions, and I embrace opportunities to build confidence and self-esteem in others. As a trained mediator, I use empathy and humor to help diffuse and resolve conflicts. I thrive in changing environments and view change as an opportunity to enhance my approach to accomplish goals. Being more than proficient in the Microsoft Suite (Azure DevOps, Project, Word, Excel, Outlook, PowerPoint, Publisher), Adobe Suite (Captivate, Express, Acrobat), Visio, and numerous Web-based applications ensures a high level of professionalism in my electronic communications and deliverables.
Listed skills include Training And Development, Organizational Development, Dispute Resolution, Mediation, and 35 others.
