Working on an MVP for an AI Healthcare application (Currently in Stealth Mode)Working along non technical founder to educate on best practices and make technology recommendations as neededCollaborating with founder to define and evolve the app's vision, ensuring a seamless blend of design and functionality. Designing interfaces and workflows that leverage AI insights while ensuring clarity and trust for users. Leveraging tools like Locofy to transform Figma designs into clean, production-ready code, enabling faster implementation of user interfaces. streamlining the handoff process, and enabling quick feedback loops during development.Build reusable components and UI libraries in Figma that seamlessly translate into code for consistency across the app.

Worked on various smaller projects while Completing my Masters In Public Health at Elmhurst University (Graduating in May 2025)My goal is to bring this knowledge back into tech in a full time senior product designer role refocus my efforts more on startups and projects that are in the pubic health/health tech arena.

Whether it’s a keynote, panel discussion, or workshop, I’m passionate about sharing insights at the intersection of design, accessibility, and advocacy.With over 25 years of experience building online products for startups and global companies like Apple and Amazon, and as someone living with multiple invisible chronic illnesses, I bring a unique perspective that blends professional expertise of product design with lived experience of being a disabled personMy talks aim to spark meaningful conversations and inspire action toward inclusivity and equity in tech, healthcare, and beyond.🎯 Some of the topics I can speak on include:Designing for Accessibility: Creating products that truly serve diverse users.The Intersection of Disability and Tech: Bridging the gap between innovation and inclusivity.From Challenges to Change: How lived experiences with disability drive advocacy and systemic reform.Building Inclusive Workplaces: Practical strategies for fostering diversity and accessibility that truly moves the needleLessons from 25+ Years in Design: Insights into designing products and the balancing of freelance work and disabilityHealth Equity in Action: Addressing the barriers faced by people with chronic illnesses and disabilities.

Developed and executed sponsorship strategies helping Shift Up Now's visibility to secure funding for female motorsport athletes.

Positioned Snippet Sentry as a market leader through a complete brand and UX redesign of their marketing website . to elevate the brand’s identity and positioning ahead of Series B funding. Delivered a cohesive and visually striking user and branding experience across all pages, emphasizing the brand’s unique market position. Designed custom animations and interactive elements, collaborating with developers to implement them seamlessly using After Effects and Lottie files. Led the end-to-end web design process, ensuring pixel-perfect execution in Webflow with a focus on high-quality output. Partnered with cross-functional teams, including the CEO and marketing, to align design strategies with broader business goals.

Led the design overhaul of the EZMake Hub and onboarding process, transforming a convoluted user journey into a streamlined, user-friendly experience. Directed the redesign of the onboarding process, reducing user drop-offs and improving engagement through a standalone, intuitive interface.Simplified onboarding with a step-by-step standalone interface, enhancing clarity and reducing drop-off rates by developing a scalable hub navigation system, personalizing user experiences based on personas and relevant learning paths.Enhanced platform usability by integrating comprehensive automation templates, sample data, and setup instructions.Delivered a user-centered design approach that significantly improved onboarding success and automation adoption rates.Drove impactful improvements by leveraging user feedback, competitor analysis, and data-driven design decisions.

Guided a full time cohort students through a transformative journey to become industry-ready UX designers, co-leading instructional sessions and mentoring individuals to identify their passions and excel beyond the curriculum. Designed and delivered customized lesson plans tailored to diverse learning styles and professional goals, significantly improving student engagement and learning outcomes. Facilitated reviews and project critiques, helping students craft industry-ready case studies that supported successful transitions to apprenticeships and full-time roles. Fostered a collaborative and inclusive classroom environment, boosting satisfaction scores and creating a strong network amongst studiesContributed to the continuous improvement of the global curriculum by incorporating insights from hands-on teaching and mentorship experiences.

Led research on the redesign the Personal Loan Prequalification (PLPQ) system, transforming a complex process into a user-centric experience. Conducted extensive user research to identify and resolve pain points, including data privacy concerns, confusing navigation, and a lack of transparency in loan comparison tools. Suggested the implementation of intuitive workflows, highlighted critical information like APR, and deferred sensitive data collection, to increase user trust and engagement to design and product stakeholdersCollaborated with cross-functional teams to deliver a streamlined, scalable system that improved user satisfaction, conversion rates, and overall efficiency of the tool

Led the development of an interactive Brand Safety Report, enabling brands to assess influencers on risk factors like profanity and offensive content through an intuitive scoring system, providing detailed content evaluations and actionable insights for brands.Boosted conversion rates by redesigning landing pages with clear CTAs and mobile-friendly layouts.Implemented A/B testing to identify and refine high-performing design elements.Developed a transparent, user-friendly interface that balanced detailed analytics with accessibility.Conducted user research, competitive analysis, and A/B testing to deliver user-centered solutions aligned with business goals.

Led the redesign of Autodesk's ERP platform as part of the Apollo Program, modernizing legacy systems to align with the company’s digitization and scalability goals. Designed and implemented a modular, scalable platform that streamlined workflows for account management, quote creation, and order processing, reducing offering setup time, contributing new components to the company's design system as a result of our workCollaborated with cross-functional teams, including engineering and Salesforce integration, to deliver seamless integration and compliance with industry standards. Enhanced user satisfaction and productivity by creating intuitive, user-centered interfaces tailored to diverse user roles, while improving compliance through advanced export control features.

Reviewed and guided over 100 research projects, ensuring that students effectively presented their findings and demonstrated clear problem-solving skillsGuided students in structuring their research presentations, emphasizing storytelling and the effective communication of complex findings.Helped students significantly improve their presentation skills, with many landing UX roles by showcasing impactful, well-researched portfolios.Enhanced curriculum by providing feedback on research techniques, resulting in more comprehensive and industry-relevant student work.

Mentored over 500 UX professionals, guiding them through portfolio development, research projects, and successful career transitions.

• Led a team of designers working on the charting and documentation features within the Cerner infrastructure.• Contributed to the growth and assessment of design talent in the form of syncs, periodic reviews, praise, and constructive criticism to facilitate individual contributor growth in collaboration with management.• Facilitated design cadences and systems of collaboration between teams.• Was the central point of contact between UXDs, UID, UX strategists, Foundations representatives, Human Factors, business strategy/product management, and development.• Collaborated with UX Strategy and Product Management to define direction and opportunities in products and services.• Negotiated and determine changes to vision based on awareness of user needs, business needs, and product implications.• Was a resourced for UX strategy to validate concepts/vision, collaborating alongside them and development leaders to prioritize future enhancement. • Advocated for Design Standards usage and Contribute to Design Standards with patterns and educated regarding their appropriate use.• Assisted with documenting and logging defects and non-compliance in coded output to facilitate mitigation with the development and product ownership team.

Spearheaded user research and design for the SPIFFE/SPIRE security frameworks, focusing on driving adoption and improving user engagement and integration into the broader post acquisition HPE frameworkDesigned modular user personas and mapped journeys, addressing pain points across exploration, testing, and production phases.Enhanced SPIFFE/SPIRE website usability, reducing bounce rates and increasing conversions for software downloads and community engagement.Boosted SPIRE visibility by redesigning its landing page with key use cases, integration examples, and intuitive navigation.Simplified installation and documentation processes, empowering users to transition smoothly from testing to production environments.Delivered actionable insights to refine product strategy, driving adoption in secure and regulated industries like banking.

Spearheaded the design and delivery of Scytale Enterprise, a transformative 0-to-1 SaaS platform that set the standard for Zero Trust security. Engineered a scalable design system and user experiences for highly technical, multi-cloud ecosystems.by designing secure, seamless service authentication workflows across cloud, hybrid, and on-premise infrastructures, redefining how enterprises adopt Zero Trust security.Transformed intricate security protocols into accessible, user-friendly workflows adopted by enterprise teams.Positioned Scytale for acquisition by Hewlett-Packard Enterprise, where it became Project Cosigno.

Led UX research and design efforts to enhance Noah’s platform, focusing on improving user engagement, streamlining workflows, and aligning the product with user needsDesigned wireframes, prototypes, and user flows that simplified onboarding and financial transaction processes.Developed and tested usability improvements, focusing on accessibility and inclusivity for diverse user groups.Worked with product managers and engineers to ensure designs were implemented accurately and aligned with business goals.

Designed user-centric experiences for QuickBooks Online, enhancing accessibility and usability for small business customers, Assisting team in a part time capacity as overflow work needed to be completedEnhanced small business satisfaction with improved QuickBooks Online UX. Delivered intuitive, user-friendly designs aligned with business objectives.

Led multiple high-impact UX initiatives to enhance TriNet’s HR platform, delivering key platform enhancements for multiple features, including terminations, Canadian Holiday Calendar integration and Multiple Rates of Pay (MROP), addressing diverse user needs and improving system flexibility.Streamlined workflows, improving usability, and fostering cross-team collaboration.Redesigned the Terminations process, simplifying final pay calculations, integrating real-time error handling, and reducing manual workload for Customer Service Representatives (CSRs).Overhauled design and development workflows, introducing scalable processes that reduced project turnaround times and improved team alignment.Mentored junior designers, providing guidance on UX best practices, research methodologies, and career development to elevate team performance.Conducted comprehensive user research, stakeholder interviews, and usability testing to inform user-centered solutions that met both user and business goals.Provided training and onboarding to ensure seamless adoption of new tools and workflows that were built as a part of my work, boosting team efficiency and satisfaction.Established a scalable and sustainable design system that supported TriNet’s growing portfolio of projects while maintaining high-quality deliverables.

Was the soul designer in charge of designing and delivering NetBase Pro, transforming social intelligence analytics into a scalable, user-friendly platform for casual and advanced users.Established and optimized design-to-development workflows, ensuring seamless collaboration between teams, reducing implementation time, and delivering high-quality, scalable solutions.Expanded Instant Search into a comprehensive analytics tool with customizable dashboards, advanced filtering, and a modular card-based interface.Created a scalable dashboard structure, enabling users to personalize data views, manage complex datasets, and seamlessly integrate new features.Developed the Compare Tool, allowing side-by-side analysis of social data sets, increasing engagement and generating significant revenue through companion license purchases.Introduced the Card Concept, providing an expandable system for visualizing diverse data types in a unified, intuitive interface.Enhanced Instant Search, simplifying data discovery for non-technical users, achieving high adoption rates and user satisfaction.Conducted extensive user research, competitive analysis, and iterative testing to ensure features aligned with user needs and industry standards.Increased platform adoption and retention by addressing pain points for casual users while providing advanced tools for power users.Collaborated with cross-functional teams to deliver scalable solutions that balanced simplicity with robust analytics capabilities.

Mentored over 100 aspiring UX professionals, guiding them through an established program focused on building a solid UX knowledgebase through projects built for portfolio development, research projects with real life clients, leading to successful career transitions into the field

Led the design of Apple’s BYOD Security Compliance Dashboard, simplifying device compliance checks for employees and managers through intuitive interfaces and scalable reporting structures.Developed a tree-like reporting framework that enhanced visibility for managers, enabling seamless monitoring of security compliance across teams.Designed a Facilities Management platform to optimize meeting room utilization and maintenance across Apple’s global campuses, improving operational efficiency.Created data-driven designs tailored to diverse user roles, providing drill-down navigation from global campus views to detailed room metrics.Improved facilities planning by developing a drill-down approach that allowed users to navigate from global campus overviews to individual room details for better capacity planning and maintenance scheduling.Streamlined room health tracking, enabling Facilities Managers and Building Managers to efficiently monitor and maintain meeting room resources.Collaborated with cross-functional teams to ensure solutions aligned with Apple’s design systems and infrastructure requirements.Simplified navigation of complex datasets, allowing users to slice and dice data based on specific needs and roles.

Designed and enhanced PayPal's Developer Demo Portal, creating a user-friendly interface that showcased code implementations for payment solutions.Simplified navigation and resource discovery with intuitive design elements, integrating interactive demo stores, search functionality, and step-by-step guides.Led the design and development of an interactive demo store, allowing users to visualize real-world implementations of PayPal’s payment gateways.Enhanced usability and accessibility by creating tailored pathways for developers and non-technical users, increasing engagement and resource downloads.Delivered a redesigned portal that significantly increased user engagement, satisfaction, and adoption of PayPal’s payment solutions.

Managed and prioritized UED work based on the product roadmap, release planning, backlog grooming, and sprint planning, ensuring alignment with key project milestones.Led planning activities for the UED/LeanUX team, tracking deliverables and coordinating dependencies with cross-functional teams, including legal, marketing, and localization.Facilitated LeanUX sprint ceremonies, including daily stand-ups, grooming, planning, demos, and retrospectives, ensuring the team stayed on track and aligned with Agile principles.Mentored the team on LeanUX and Agile cadences, working closely to develop efficient workflows and maximize team performance.Oversaw design resource allocation, ensuring the team had the right combination of User Experience Designers, Visual Designers, Content Writers, and Researchers to meet project needs.Identified project risks early and implemented mitigation techniques to minimize potential issues, ensuring project timelines and quality were maintained.Supported the design team in implementing design standards and guidelines, ensuring consistency and high-quality deliverables across all projects.Reduced team burnout by establishing realistic capacity planning and empowering team members to actively contribute during sprint planning and demos.Achieved on-time and within-budget delivery of the Developer Demo Portal, enhancing usability and functionality for diverse user groups.Increased team cohesion and collaboration, improving cross-functional communication between onshore and offshore teams.Delivered a redesigned portal that resulted in a 20% increase in user engagement and higher adoption rates for PayPal’s payment solutions with 75% less hourly churn that before I came on boardMitigated project risks effectively, avoiding critical delays and ensuring consistent progress.Ensured 100% compliance with design standards and guidelines, maintaining high-quality deliverables across all phases.

Managed the design and development of a scalable Health and Caregiver Management Platform, addressing client and stakeholder needs.Analyzed client, designer, and content requirements to develop realistic timelines and set clear expectations.Led visioning sessions to define strategic project elements and align stakeholder goals with design solutions.Coordinated project details between clients, UX teams, and developers, ensuring alignment and smooth execution.Collaborated with a UX strategist to create wireframes and detailed documentation for core platform features.Maintained expertise in UX trends and best practices, integrating innovative solutions into the platform.Oversaw role definition and permissions frameworks to enhance platform security and usability.Facilitated iterative sprint cycles, ensuring features were tested, refined, and delivered on schedule.Bridged communication gaps between cross-functional teams, fostering collaboration and alignment on project goals.Designed workflows for health session management and medications tracking, improving caregiver-patient interactions.Enhanced admin tools and navigation structures, reducing onboarding time for new users and improving platform accessibility.Delivered a secure and intuitive user management system with clearly defined roles and permissions.Created a centralized communication plan and asset repository, streamlining stakeholder updates and team collaboration.Successfully aligned design and engineering priorities, reducing delivery times and ensuring feature scalability.

Spearheaded usability improvements for the Quality Management System as the organization’s first UX hire, setting the foundation for user-centered design practices. Established the company’s first UX processes, building a framework for scalable, user-focused design.Improved system usability and efficiency through iterative testing and feedback cycles.Delivered wireframes and prototypes that addressed critical workflow issues, reducing user errors and increasing productivity.Advocated for user needs across teams, ensuring alignment between design solutions and organizational goals.Mentored team members on adopting UX principles, fostering a culture of user-centered design.Introduced and implemented UX best practices, including wireframing, prototyping, and usability testing, to enhance system efficiency and user satisfaction. Partnered with cross-functional teams to identify key pain points and design scalable solutions that aligned with business objectives.

Sole designer for enterprise features, including Over-the-Air Updates, Analytics, and App Management, delivering scalable and intuitive user experiences.Conducted user research and usability testing to identify pain points and optimize product efficiency and user satisfaction.Defined UX standards for a scalable MVP design, creating a foundation for consistent and user-centered development.Improved team alignment and collaboration by introducing structured workflows, streamlining communication, and accelerating project timelines.Delivered high-quality, scalable design solutions that balanced user needs with technical feasibility, ensuring seamless integration into enterprise systems.

Enhanced usability for Cadence’s internal quality portal by redesigning workflows and interfaces within the SharePoint platform.Conducted iterative usability testing and user research, identifying pain points and aligning design solutions with user needs.Improved productivity by streamlining navigation and optimizing portal usability for diverse user roles.Delivered data-driven design recommendations that addressed organizational goals and improved overall system efficiency.Partnered with Microsoft consultants stakeholders to implement scalable and user-centered design enhancements, ensuring alignment with business objectives.

Designed responsive wireframes and detailed specifications for a cross-device color palette creator tool, ensuring seamless usability and alignment with business objectives.Delivered comprehensive design solutions that enhanced user engagement and streamlined development processes for accurate implementation.Improved accessibility and functionality, enabling diverse users to navigate the tool with ease.Collaborated with stakeholders and development teams to align design solutions with technical requirements and business goals.Built scalable design frameworks to support future updates and expansions for the tool

Redesigned TIBCO’s Developer Trial Portal, improving usability and functionality within the constraints of an existing e-commerce platform.Simplified user journeys and reorganized information architecture to streamline software downloads and trial management.Enhanced trial software management with centralized features for tracking trials, expiry dates, and registrations.Conducted user research and testing to identify pain points and refine designs, resulting in increased user satisfaction and efficiency.Successfully integrated trial software management into an e-commerce framework, adapting existing components to meet user needs.Partnered with backend engineers and product managers to deliver immediate usability improvements while aligning redesign efforts with future platform objectives

Redesigned Reachable’s platform, transitioning it from a Salesforce add-on to a standalone application, expanding its user base and improving usability.Conducted user research and developed personas to align platform features with the needs of sales professionals.Introduced a modern, card-based user interface to visualize social connections, enabling users to identify and leverage relationships for sales opportunities.Simplified the user interface and information hierarchy, reducing visual complexity and improving usability for non-Salesforce users.Collaborated with engineers to integrate new features while ensuring technical feasibility and maintaining data security.Conducted iterative wireframing and prototyping, incorporating user feedback to refine designs and enhance the user experience.Improved user engagement and satisfaction by addressing usability challenges and delivering a streamlined, user-centric design.

Redesigned eBay’s Online Customer Support (OCS) system, enhancing usability and reducing reliance on high-touch customer service channels like chat and phone.Managed the design and multinational launch across the US, UK, and Germany, coordinating with development teams in India and regional stakeholders.Created a modular, user-centered design framework adaptable to regional needs while maintaining global consistency.Conducted user research and prototyping to refine designs, improving self-service functionality and user satisfaction.Enhanced workflows with inline reporting and flagging features, increasing efficiency and reducing user errors.Led cross-regional collaboration with daily progress check-ins and structured communication, ensuring seamless execution despite time zone challenges.Delivered a redesigned OCS platform that increased adoption of self-service tools, improving operational efficiency and user satisfaction.