Process Manager
CurrentPerform management duties including generating project data, compiling and submitting reports, analyzing industry trends and assessing the efficiency and profit of the company.Oversee the operations and development of the company’s process department including keeping track of delivery of containers on different locations from diverse clients and projects and keep it all up to date on our company system. Advise colleagues and executive management on decisions related to the company’s projects and processes. Supervise the documentation of the company’s financial status and forecasts. Create strategic business plans based on the analysis of the company’s status and financial forecasts.Day-to-day activities • Create new templates for all kinds of documentation• Meetings and calls in english, spanish and portuguese• Address and resolve client questions and issues• Handle client data and projects information securely• Provide regular, precise reports on project performance• Document invoices and projects updates• Maintain accounts receivable files and records• Investigate and resolved any irregularities or inquiries• Assist in general management and analysis• Organize and study performance dataRequired Skills/Abilities:• Adhere to laws and best practices in customer and data management• Analysis of team and processes performance• High attention to detail and trustworthiness• Proficiency in Microsoft Excel, G-Suite (Google Sheets, Docs, and Slides) and Power BI• Creativity and problem solving• Clear and practical communication
