Google’s mission is to organize the world’s information and make it universally accessible and useful. Catherine leads a multi-disciplinary product experience and data science team across Google, overseeing the company's largest properties - Search, Gemini, Maps, and Commerce in support of billions of users around the globe.

Catherine led design and experience strategy for the Ads and Commerce product areas at Google. These product lines account for more than $180B in annual revenue.

MasterBrand, Inc. (MBC) is the largest manufacturer of residential cabinets in North America.Catherine serves on the audit and nominating, environmental, social and governance committees.

Catherine serves as a board member and serves on the compensation, and nominating and governance committees. Insight is a Fortune 500-ranked global provider of hardware, software, cloud and service solutions, providing clients the guidance and expertise needed to select, implement and manage complex technology solutions to drive business outcomes. http://www.insight.com/

The C100 is a non-profit, member-driven organization that supports Canadian technology entrepreneurship through mentorship, partnership and investment.

California College of the Arts educates students to shape culture and society through the practice and critical study of art, architecture, design, and writing. Benefiting from its San Francisco Bay Area location, the college prepares students for lifelong creative work by cultivating innovation, community engagement, and social and environmental responsibility.

Wootric was acquired by InMoment.Wootric is an actionable solution that makes Net Promoter program management easy. Wootric removes the manual and resource-intensive elements from Net Promoter implementation and tracking, freeing up your time to focus on your customer. Catherine serves as a strategy and design advisor. https://www.wootric.com

• Responsible for defining and executing on the company-wide customer experience strategy• Oversaw design and experience for all products supporting 100,000 organizations, andmore than 50 million global users• Directly managed Product and Web Design, Customer Insights, Education, and ContentStrategy specialty teams. Matrix management responsibility across all company divisions.

• Citrix Section 16 officer, reporting to the CEO, responsible for helping define and executeon the company strategy• Oversaw design and experience for more than 30 products, both SaaS and on premise,and all web properties, supporting 260,000 organizations, and more than 100 million global users ($3 billion annual revenues)• Responsible for global brand definition and advertising across all products• Directly manages Brand, Corporate Marketing, Social, Web, Product Design, CustomerInsights, Service Design, and Content Strategy specialty teams; Direct management of a team of over 350 people.

Led the Product Design Group, a team focused on driving design thought leadership and execution throughout the company. Responsible for delivering leading user interface designs, providing user experience education, and driving a seamless experience across all product lines.

Joined in 2004 as the founding member of the UX team. Managed a team of UX professionals and contributed to the rollout of agile development, accessibility compliance, and other critical user experience initiatives.

Written by Catherine Courage and Kathy Baxter, Understanding Your Users is a Practical Guide to user requirements methods, tools, and techniques.