Catherine Corgan Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Charlotte, North Carolina Area

Charlotte, North Carolina Area

• Strategic Accounts drives mutual fund revenue through relationships with record keepers, broker/dealers and influencers within the retirement plan space (Defined Contribution Investment Only, DCIO)
• Sought out, consulted with and onboarded new relationships to broaden distribution reach
• Deepened existing relationships by understanding client goals, partnering to help them surpass their goals and serve as central point of contact for all their needs
• Uncovered opportunities for greater partnership, such as event sponsorship, sharing value add programs, thought leadership and industry trends, through a consultative relationship
• Met with and supported analyst needs to increased shelf-space for our funds and gain access to firm’s recommended lists
• Provided customer service to client firms on issues such as selling agreements, RFIs, marketing materials and fund updates

Charlotte, North Carolina Area

• Led financial institutions in establishing, growing and improving a Platform Program comprised of Licensed Branch Employees (LBEs) who sell annuity and insurance to customers and send referrals to their Financial Advisor
• Consulted with investment program leadership on Platform Program best practices, industry trends and shared LPL tools and resources to support their efforts
• Delivered onsite and virtual training to LBEs ranging from program launch and technology basics to advanced sales techniques
• Utilized Excel skills including vlookup and pivot tables to provide monthly revenue reporting to senior leadership
• Oversaw Platform Program portion of LPL website to make relevant materials easily available to clients
• Created and managed monthly publications to both Platform management and LBEs via Exact Target

• Promoted from previous role in 5 months to work within a new service model specifically designed for high-producing independent advisor offices and RIAs
• Supported a set group of clients on all aspects of their business including technology, new accounts, retirement accounts, advisory and brokerage accounts, distributions, taxes and account transfers
• Researched complex situations and coordinated with internal departments to ensure timely resolution
• Educated advisors on LPL and industry policies and procedures
• Trained new hires on advisor etiquette and department best practices

Charlotte, North Carolina Area, United States

• Provided superior customer service to advisors by assisting them with questions regarding brokerage and new accounts
• Coordinated with internal departments to further assist advisors with day to day operations
• Accurately communicated LPL policies, procedures and service levels to advisors

Charlotte, North Carolina Area, United States

• Serve as central point of contact for high-producing advisors on all aspects of their business as they transition to LPL Financial
• Communicate transitions process, timeline, key activities and vital information to advisors throughout transition
• Research and mitigate issues as they arise through the transition

Charlotte, North Carolina Area, United States

• Provided one on one and group investment/insurance sales coaching for 3,000 Licensed Branch Employees (LBEs) to educate them on best practices, goal setting, in addition to various tools and resources to help drive.
• Provided LBEs with remote training via WebEx Sessions on website usage, products, sales process and operations as well as tools, resources and best practices
• Hosted monthly conference calls for LBEs to drive sales and activity

Charlotte, North Carolina Area, United States

While serving as Intern to the Platform Sales Team I prepared sales reporting and tracking documents for internal and client distribution. I also managed the creation, approval and distribution of the biweekly newsletter, The Column, to over 3,000 Licensed Branches.