Acted as an initial point of contact for enquiries.Provided administrative support for the Property and Commercial Section Head and Associate Solicitor.Assisted with conveyancing from end to end.Drafted Wills, letters, family law documentation, contracts and deeds of rescission.Drafted and edited documents relating to property development and body corporate schemes.

Acted as an initial point of contact for enquiries. Managed client relationships in a professional and empathetic manner.Assisted the principal solicitor to draft and edit documents, for example, Wills, EPAs, letters, file notes, Federal Circuit Court applications, consent orders, affidavits, protection order applications and briefs to Counsel. Oversaw residential conveyancing files from open to close.Managed all client hard copy and electronic files (LEAP) from open to close. Lodged applications and supporting documents on the Commonwealth Courts Portal.Lodged Legal Aid applications and invoiced Legal Aid for work completed.Managed administration arrangements to support court appearances and maintain adherence to court filing deadlines.Managed email inboxes and efficiently recorded correspondence onto LEAP.Managed the office calendar and ensured deadlines and appointments were met through adequate bring up systems. For example, I immediately entered conveyancing deadlines into LEAP and Outlook Calendar.Managed the Law Practice's Trust Account through LEAP, for example, I conducted end of month and end of financial year reports, generated trust receipts and managed outlays.Managed client invoicing through LEAP, as well as accounts receivable and payable.Confirmed client appointments and prepared related paper work, such as client service agreements and trust authorities. Gathered adequate client information to conduct conflict checks and manage potential conflicts.

Work placement requirement for the Graduate Diploma in Legal Practice (PLT)During my placement, I attended to court appearances, engaged in legal research, drafted letters and court documents, assisted with client billing and conducted client interviews.SBK Lawyers specialises in conveyancing, wills and estates, family law, domestic violence, child protection and criminal law. During my placement, I completed various tasks in each area.

Maintained quality and service standards in a busy environment that required the ability to think and act quickly.Supervised staff and delegated tasks in line with workplace policy and procedure, including meeting workplace health and safety legislative standards.

Provided ongoing support to international students as they adapted to life and study in AustraliaAssisted students to develop their Academic EnglishCreated programs and delivered events that enhanced education and well being

Maintained the highest standards of public relations at the 5-Star establishmentHandled potential clients' queries, booked reservations and completed financial transactions

Fulfilled responsibilities in areas including, management of staff, customer relations, administration and reporting, financial reconciliation, organising staff meetings and recording minutesDeveloped and trained food and beverage staff, for example, provided input regarding the hiring process and reported on candidate suitability. Additionally, I monitored staff compliance with the policies, procedures and legislation that govern service, workplace health and safety, food & beverage hygiene and quality control.Assisted the company to meet key performance indicators and sales targets.Assisted with control systems, including, maintaining inventories, replenishment, end of month reporting and stock-take.

Liaised with and assisted patients in a professional and empathetic manner.Booked client appointments, fielded account queries, prepared referrals and hospital in and out patient bookings.Assisted with administrating private and public health refunds.Maintained confidentiality in managing patient records, including correspondence, pathology and radiology reports Maintained specialist support and general office functions, including: Scheduling and adjusting operating theatre lists Medical typing from transcription tapes and written instructions (e.g. workers' compensation and insurance reports, instructions and advice from referral specialists, letters and medico- legal documents) Liaising with speciality rooms and hospitals Processing accounts and incoming and outgoing mail Telephone reception and message taking