Catherine French Email & Phone Number

Lake Saint Louis, MO, US

Coppell, TX, US

Leading a portfolio of 9 Cross-Business Transformation initiatives to achieve cost per loan, cycle time and capacity improvement targets- Managing cross-functional teams established to Drive Process Design, Measure Impacts and Success, and Deliver, ensuring execution, governance and change management

Coppell, TX, US

Primary focus was on building the Direct to Broker business within the Wholesale Channel- Led Execution and cross-functional coordination across Production, Operations and Technology teams and all Production workstreams- Ensured Capacity Alignment, implementation of Operating Model Changes, Technology Deployment, Communications and overall Organizational.

Lewisville, Texas, US

Consultant role responsible for the due diligence and integration planning and execution for partner entities and new acquisitions. - Led Due Diligence and Post Close Integration activities in order to realize value, manage risk, and deliver against commitments while integrating management, processes, systems and cultures as appropriate.- Ensure.

Broad leadership experience across Strategy Execution, Initiative Leadership, Operations Management and Enterprise-Wide functions:- Strategy Delivery - Leading through Complexity & Change, Aligning Business Functions to Strategy, Driving Positive Performance, and Shaping & Reinforcing Culture- Initiative Leadership - Acquisition, Due Diligence, Integration.

St Louis, Missouri, US

• Contract role responsible for the due diligence and integration of multiple entities into a unified, cohesive organization aligned to the mission, vision, and values of the SSM Health.
• Led the due diligence and post close activities, early synergy tracking and cultural integration planning for a new acquisition
• Ensured broad-based stakeholder input and accountability to Leadership performance expectations
• Responsible for the delivery of a disciplined due diligence process, formation and implementation of the integration strategy, and establishment of the post-close integration process and implementation plan
• Primary focus on ensuring a successful transition into SSM Health, including cultural integration.Mission Focused
• Collaborator

• Led organization of ~90 resources with a $7.4 million staff-related budget:
• Created an Enterprise-Wide Business Program Management Office (PMO) for the execution of complex initiatives
• Designed, implemented and managed a Change Management Office process for centralized initiative intake, cross-functional vetting and prioritization
• Built a Production Business Support team that resulted in cost avoidance of excessive external consulting expenses
• Directed Real Estate & Facilities for 60+ leased sites and $36 million real estate budget in support of ~5000 staff
• Co-led Business Integration of Ditech and Greentree Servicing that led to the reduction of ~145 FTE and cost savings of $20 million in 2016

New York, New York, US

• Led consolidated effort to build and implement common Best Practices in Change Management:
• Prioritized and governed $320 million Retail, $160 million Mortgage and $45 million Commercial Bank Technology investments
• Led Mortgage Business program for the global initiative to standardize and upgrade legacy bank technologies and associated processes. Governed $2.7 million Business and $4.5 million Technology spend.
• Managed space utilization and costs associated with Non-Branch Real Estate portfolio
• Served as Senn Delaney Certified facilitator. Co-facilitated Leadership Development and Cultural Transformation sessions on HOW goals are achieved for over 600 mid-to-senior level managers.

New York, New York, US

• Performed as Site President for a 4600-person facility including multiple businesses and functions:
• Built site culture
• Engaged and recognized employees
• Ensured employee safety
• Fostered community involvement
• Brand ambassador to local businesses and non-profit community

New York, New York, US

• Managed all enterprise-wide regulatory and strategic initiatives and performed varied cross-organization roles:
• Created and directed CitiMortgage's enterprise-wide Program Management Office and Change Management process
• Excelled as Acquisition and Integration Leader. Exceptional ability to organize large teams under tight timeframes and create clarity
• Performed as Chief of Staff and Trusted Advisor to four CitiMortgage CEO's over a 10-year period. Drove management cadence, strategic planning, consulting engagements, initiative planning and follow through and.
• Managed Shared Services and Line Management functions including Real Estate Planning, Data Strategies and Governance, Continuity of Business, Business Information Security, Community Development, Emerging Markets.

New York, New York, US

Progressed through Citigroup roles in Operations, Operations Support, Reengineering and Client Services.

Early career in Management Consulting in Arthur Andersen's (now Accenture) Management Information Systems Consulting practice. Originally based in Chicago prior to transferring to St. Louis.

Master Of Business Administration (Mba), Emphasis In Operations

Bachelor Of Science (Bs), Individualized Major In Corporate Management And Economics, School Of Education And Social Policy