Former New York City Mayor Bill de Blasio launched a New York City municipal identification card, IDNYC, which is available to all New Yorkers. IDNYC aims to bridge the gap of those New Yorkers who don't have easy access to governmental issued photo identification, as well as drive access to both public and private resources.

The Fair Fares program is a Mayoral initiative designed to provide accessible discounted MetroCard's for subways and local bus service to low-income families who are in receipt of Cash Assistance, Supplemental Nutritional Assistance Program as well as New York City residents who are living at or below the federal poverty level.

Provided end-to-end review of KYC records, including CIP, Customer Due Diligence, Enhanced Due Diligence, Product Due Diligence, Country Due Diligence, Local Due Diligence, and Beneficial Ownership. Completed holistic review of remediation records for various client types, including Foreign Correspondent Banks, Corporates, Non-Bank Financial Institutions and Funds. Analyzed all due diligence parts in connection to the whole KYC story in accordance with US Patriot Act, Bank Secrecy Act/Anti-Money Laundering, Customer Identification Program (“CIP”), Customer Due Diligence (“CDD”) and Enhanced Due Diligence (“EDD”) requirements for global banking.Reviewed KYC records to ensure that they are appropriately risk rated and all KYC Corporate files are compliant and that the regulatory requirements are fulfilled. Conducted research to validate KYC information including legal structure, legal name, beneficial ownership, negative media disposition and financial status to bring clients to current KYC standards by using public/third party verification databases as well as contacting the business to obtain information directly from the client.Liaised with Client Owners, Product Owners, Quality Assurance, Compliance, Sales, Tax, Credit, Reference Data teams to remediate KYC records to completion.Wrote Overall AML Risk Assessments, Business Descriptions, Revenue Descriptions and Rationales for establishing/maintaining the relationship. Populated free-text fields within the KYC record in accordance with QA requirements and knowledge about clients obtained via Sales connect calls.Top performer in CIB Operations-WHEN region in completion of KYC records.

Worked specifically on the Remediation of corporate clients within the Corporate and Investment Banking (CIB) sector.

Delivered operational support for securities lending clients, relationship managers, senior portfolio managers, and traders. Provided high-quality client service to customer base. Successfully mitigated client dissatisfaction results in win/win partnerships. Collaborated with peers to migrate all customer documents and correspondence to new SharePoint library. Managed and maintained loans and investments for multiple businesses across Americas, EMEA, and APAC with total revenue of $500M to $2.5B. Yielded 20% revenue increase by opening new markets to lending in Poland, Korea, and Taiwan. Confirmed 100% compliance with ERISA, state insurance laws, and bank governmental compliance regulations were met. Retained direct contact with lending relationships overseeing collateral account performance on all levels, including revenue calculations/processing, utilization, loan, spreads, and compliance monitoring.

Coordinated processes associated with client transactions, including reviewing daily transactions and termination reports, checking market values to ensure borrowers limits are within clients’ guidelines. Ensured investments made in clients’ accounts met eligibility and financial requirements. Arranged daily cumulative month-to-date earnings and expense/income spreadsheets. Worked on special projects for clients’ and internal activities.  Guaranteed 100% due diligence on existing clients/new clients in alignment with BNY Mellon’s policies and USA Patriot Act Fueled continuous work improvement through use of idea-sharing, learning, and providing back-up when needed.  Expanded professionalism by participating in training opportunities when available.

Focused on ensuring clients receive superb service in alignment with BNY Mellon’s reputation legendary service. Complied with all new clients documented system and operational procedures. Participated in account opening process, which involved review of securities lending agreements, investment guidelines, approved borrowers, and statements of additional information.  Mitigated risk to ensure portfolio managers are adherent with investment guidelines.