- Completed competitive analysis and user research to gather insights and identify pain points & opportunities for improvement.- Conducted usability testing and received feedback from target users to ensure the creation of user-centered solutions that meet both business goals and user needs. - Created personas, user flows (MVPs), wireframes, prototypes, a style guide, and hi-fi mockups using Figma to translate conceptual ideas into tangible, user-centric designs and to demonstrate… Show more - Completed competitive analysis and user research to gather insights and identify pain points & opportunities for improvement.- Conducted usability testing and received feedback from target users to ensure the creation of user-centered solutions that meet both business goals and user needs. - Created personas, user flows (MVPs), wireframes, prototypes, a style guide, and hi-fi mockups using Figma to translate conceptual ideas into tangible, user-centric designs and to demonstrate creativity and attention to detail in crafting intuitive and engaging user interfaces. Show less

- Conducted comprehensive research on various aspects of Korean food culture, including regional specialties, culinary traditions, and iconic dishes.- Leveraged local expertise and resources to identify authentic dining experiences and hidden gems for the hosts to explore.- Collaborated closely with the creators, producers, and camera directors to develop engaging storylines and ensure an accurate portrayal of Korean culinary heritage.

• Managed 20+ active customer accounts simultaneously — emailed clients and built rapport, shared the status of projects, set meeting dates, generated project timelines to ensure each step of the project was completed in a timely manner, etc.• Contributed to the increase of the company's revenue by bringing in multiple $1 million+ PO's from reputable beauty companies, like Cetaphil.• Collaborated with designers, engineers, sales, and operations for every project to help bring to life… Show more • Managed 20+ active customer accounts simultaneously — emailed clients and built rapport, shared the status of projects, set meeting dates, generated project timelines to ensure each step of the project was completed in a timely manner, etc.• Contributed to the increase of the company's revenue by bringing in multiple $1 million+ PO's from reputable beauty companies, like Cetaphil.• Collaborated with designers, engineers, sales, and operations for every project to help bring to life the customer's desired packaging design concept• Managed multi-disciplinary projects from end-to-end: initial email communication, helping customers solidify packaging concepts, providing the customer with necessities for component and formula compatibility testing, processing Purchase Orders, PPS stage, mass production, PSS stage, and final order delivery.• Served as the liaison between overseas packaging suppliers and customers to ensure every process was running smoothly and to request and provide quotations, initial & testing component samples, technical drawings, PPS, PSS, invoices, etc.Worked with notable brands such as Tatcha, Cetaphil, HydroPeptide, and Tula. Show less